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rocioZ

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Everything posted by rocioZ

  1. Normally, Chart FX control is integrated to the Visual Studio toolbox automatically; however, sometimes you might have to add the control to the toolbar manually. Please refer to the following steps in order to add the Chart FX icon in the toolbar manually: 1. First, right click on the Toolbox and select "Choose Items..." option. 2. Then, select Chart component (Chart.Webforms/Chart.Winforms - 7.0.3306). 3. The Chart icon will be added in the VS toolbox.
  2. rocioZ

    Sharepoint

    Could you please send an email to support[AT]softwarefx.com with the web.config file that was generated after you installed the product attached? Additionally, could you please provide us with additional information to properly troubleshoot this issue: - Operating System? - Is this a 32 or 64 bit machine? - Are you using MOSS or WSS? - Did you get any error message during installation? - Please go to the services console in your server and make sure the Software FX PSS service is running. If it is not running, please start it. - Can you send us your InstallFx.log file us
  3. Additonally, please note that Chart FX cannot add licensing information to dlls. In order for the license to reside in your app, you need to make sure that you drop a chart in the main executable of the application. The Chart FX license should be automatically embedded within your application. Once you drop a chart onto a form, the license is added to the project and you do not require to perform anything else in regard to licensing. If you try to wrap our Chart Control in your own Class Library (.dll), once you deploy the application you will not be able to see the Chart and you will recei
  4. DISTRIBUTION REQUIREMENTS. You have a royalty-free right to distribute and use the SOFTWARE only if: (a) You distribute only the portions of the SOFTWARE designated as "Redistributable Code". ( You use and distribute the "Redistributable Code " only in conjunction with the binary files that make use of them as a part of your software product. © Your product(s) and application(s) must add significant and primary functionality to the SOFTWARE; (d) You do not expose, document or make public the SOFTWARE API (Application Programming Interface); (e) Your end users are not allowed to
  5. It seems there was an installation problem. I strongly recommend you to completely uninstall you current installation, and then install again.
  6. This issue is commonly solved by a reinstallation of the product. If you need further assistance, please send an email to support@softwarefx[DOT]com.
  7. rocioZ

    OLAP Grid?

    Adding OLAP capabilities to our Grid FX product is one of the features we have considered for future implementation, but at this time there is not a timeframe or even specific plans to create a pivot table control.
  8. ValueToPixel needs to be called after the chart has been given a size and it is shown. The most common cause for ValueToPixel to return incorrect values is that it is called before this happens. The reason is the chart has not been rendered yet and all of these calculations are done at render time. You can call Chart.UpdateSizeNow() after you have recalculated your axes and before calling ValueToPixel to force these calculations at any time.
  9. Could you please let us know which OS you are using? It is 32 or 64-bit machine? We will try to replicate the issue on our side. Could you please provide a repro case detailing what happens at your end so we can properly track the incident. Please email to support@softwarefx[dot],com and do not forget to send them your Serial Number as well.
  10. Please note that the Chart FX Financial Extension only supports the price and technical studies for one indicator at the time. I strongly recommend you to read the Resource Center that comes with the installation of Chart FX 7: Chart FX Programmer
  11. Please note that financial extension only supports the price and technical studies for one indicator at the time. I strongly recommend you to read the Resource Center that comes with the installation of Chart FX 7: Chart FX Programmer
  12. Please contact our support team at support@softwarefx[DOT]com. They will be able to provide an specific steps to solve this problem. Do not forget to send them your product serial numbers as well.
  13. The product required is Chart FX 6.2 for COM. You should be able to use this product in any version of C++ and MFC (VC++6, C++2003 and C++2005) Chart FX 6.2 for COM combines 2 award-winning products in one powerful package. Chart FX Internet addresses ASP developers' need for online data visualization while Chart FX Client Server solves any COM desktop development charting requirements. This product includes internet components (ASP development) and client server components (designed for COM desktop development). Please contact our technical support at support@softwarefx[DOT]com for f
  14. Unfortunately, Chart FX does not support to wrap the label text, as a workaround you will have to break the line manually, by introducing a "\n" in the middle of the string. I apologize for the inconvenience.
  15. Unfortunately for the moment, it is not possible to use Microsoft OLAP cubes as datasource for DataParts. DataParts for SharePoint 2007 offer access to the most common types of data sources: SharePoint lists, SQL Databases or Business Data Catalogs.
  16. To properly render the Chart as Flash, you need to call the setOutputWriter() function. Below, please find the sample code I used to test your issue: <%@page import="SoftwareFX.ChartFX.*"%> <html> <head> <title>Stacked Column Chart</title> </head> <body> <% ChartServer chart1 = new ChartServer(application,request,response); java.util.Random r = new java.util.Random(1); chart1.setGallery(Gallery.BAR); // Populating the chart1 with random data chart1.openData(COD.VALUES, 4, 8); for (int i=0;i<4;i++) for (int j=0;j<8;
  17. What do you mean by "Ext JS"? Could you please elaborate a little bit more on your question?
  18. rocioZ

    About Licences

    Using the same serial number on several machines would not be possible because Chart FX is licensed on a per-machine basis. When Chart FX is installed on a machine, the license keeps record of machine-specific information (such as machine name, IP, server MAC address, and others). The license agreement permits you to use one (1) copy of these components on a single computer. If you need to install Chart FX in more than one computer, you need to obtain an Additional Development Seat/Additional Production Server License per each additional computer or developer.
  19. Please send an email to support@softwarefx[DOT]com with the following information: - 32 or 64 bit machine? - Product serial number? They will be able to provide a serie of steps that should solve your problem.
  20. Did you use the latest installer for Chart FX 7? If so, you may need to re-reference the Chart control from your toolbox. Please try removing the chart control from the toolbox and add it manually in the VS toolbar. Follow the nexts steps to add the Chart FX icon manually in the toolbox: 1. Right click on the Toolbox and select "Choose Items..." opiton 2. Select the Chart component (Chart.webforms/Chart.Winforms - 7.0.3306) 3. The Chart icon will be added in the VS toolbox Let me know if this helps.
  21. The problem is that the .lic file included in the war file is not the same valid .lic file that was automatically created during the installation process. The war file includes a default .lic file which will not work since it was included just for structure purposes in the war file. So you just need to replace this .lic file with the one generated by Chart FX (included in your Chart FX installation folder). For example, you can open the war file using a software like Winrar, delete the default .lic file and copy the new valid lic file to the same folder in this war file. You should not experie
  22. Please refer to the "Samples and Resource Center" that comes with the installation of Chart FX 7. Please go to Chart FX Programmer's Guide --> Chart FX Extensions --> Chart FX Financial --> Interactive Drawing Features --> Trend Line The following code creates, configures and adds Tren Line to the chart: TrendLine tl1 = new TrendLine(); tl1.StartDate = new DateTime(1999, 3, 4); tl1.EndDate = new DateTime(1999, 4, 8); tl1.Line.Color = Color.Red; tl1.Line.Width = 2; financial1.Gallery.Analytical.Drawings.Add(tl1); Hope this helps.
  23. Please try the following lines of code: chart1.ToolTips = true ; const string maskString = "Value: " + "%v" + "\nThis is my text "; chart1.ToolTipFormat = maskString; Hope this helps.
  24. rocioZ

    apolonio

    The license issue is commonly solve by an re-installation of Chart FX. Please note when Chart FX is installed on a machine, the license keeps record of the machine-specific information such as machine name, IP, MAC address, and others. If any machine settings were changed, you should completely uninstall, and then install Chart FX again. I strongly recommend you to completely uninstall you current installation, download the latest version of Chart FX and then install again. If you need further assistance, please send an email to support@softwarefx[DOT]com. Do not forget to send them your Ser
  25. No, it not possible to add more than 5 series to the Chart Financial. No of series 1 --> Use the series as CLOSE values 2 --> Use the first series as CLOSE values, second series as VOLUME 3 --> Use the first series as LOW values, second as CLOSE, third as HIGH 4 --> Use the first series as LOW, second as CLOSE, third as HIGH and fourth as VOLUME 5 --> the first 4 as LOW, OPEN, CLOSE, HIGH and fifth as VOLUME more than 5 --> use the first five as described above and ignore remaining series You can use the Chart FX Financial API to change Default behavior If
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