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Everything posted by rocioZ

  1. Please take a look at the Box Plot sample application in our Resource Center Programmer's guide > Chartfx Extensions > Chartfx Statistical > Statistical Galleries > Box Plot. At the end of the page, there is a sample application. Additionally, a complete list of technical indicators and drawing features is available in the API.
  2. Please go to the "Options" tab, and you'll find the "File attachment" option.
  3. Unfortunately, Chart FX for Reporting Services has some limitations. Titles, axis and labels in general can be customized through the Chart FX Smart Tag Wizard only.Customized expressions during run-time are not available.
  4. rocioZ

    excel to grid

    Unfortunately, it is not possible. Grid FX supports data coming from relational databases such as Microsoft Access, Microsoft SQL Server, Oracle and OLEDB /ODBC data sources.
  5. Unfortunately,Chart FX does not support hierarchical labels. However, you can get multiple labels by adding additional Axes to your Chart. You can find more information sections in: Chart FX Samples & Resource Center -> Chart FX Programmer
  6. DataParts Service Pack has been officially released. Please uninstall your current instance of DataParts, and download the new DataParts trial installer at the following link: http://www.softwarefx.com/sfxtrial/Trial_downloads.aspx?ProductID=DataParts10 Please feel free to contact us if you need further assistance.
  7. The reason you are having this issue is because Chart FX is not able to find the license embedded in the application. We use the licensing schema built into the .Net Framework to validate the product. Which embeds the license into the executable assembly using the executable name as a reference. Licensed controls expect the license to be stored inside the EXE that starts the application. You need to make sure the application running the report contains the license.
  8. You are receiving this Invalid License Error Code because there is a difference between Machine Information stored in the Registry and Machine Information extracted at Runtime. You will need to reinstall Chart FX as an administrator.
  9. When you set the render format to .NET, you need to have installed .NET framework on the client machine. Also, you will need to set full trust on it. So, please try setting your framework configuration to full trust. Please follow the instructions on how to do it: a) Control Panel ---> Administrative Tools ---> Microsoft .NET Framework 2.0 Configuration. On the left, expand the My Computer tree. Left click on Runtime Security Policy. On the right, click on Adjust Zone Security. c) Make sure that "Make changes to this computer" is checked. Click next. d) Enable
  10. rocioZ

    sample code

    Your installation folder contains sample applications, including their source code, that you can edit and run as you please. In order to browse the samples, you will need to deploy them to your application server; the deployment procedure depends on which application server you're using, so for details on how to deploy an application please consult your Application Server's documentation. The sample application is located in CfxJava70_samples, under your Chart FX 7 installation folder.
  11. If the length of the label is too large, Chart FX automatically hides some labels. As a workaround, you can change the width of the chart to make the labels fit and show.
  12. Chart FX provides the Accessibility Output library allowing you to generate an alternate text version of any chart. This feature allows web sites using Chart FX as a charting engine to comply with the section 508 of the Rehabilitation Act. You can find more information about this in Chart FX Resource Center -> Controlling The Chart FX Output -> Additional Output Writers-> Accessibility Output Section You also can use the following link: http://support.softwarefx.com/OnlineDoc/CfxNet70/PG/html/AdditionalOutputWriters.htm
  13. Please note that the highlighting only works on each series at a time. This is by design.
  14. The invalid license error means there is a difference between machine information in registry and machine information extracted at runtime. For that reason, you need to reinstall the product. If problem persists, please contact our support staff at support[AT]softwarefx.com. Remember to include your product serial number/support account as well.
  15. Which version of Chart FX 6.2 you are using? Please download Chart FX 6.2 latest version at the following link: http://www.softwarefx.com/onlinedownload/?product=cfxnet62&subtype=cfxnet62
  16. Is this a 32 or 64-bit machine? OS?
  17. Grid FX Service Pack has been officially released. Please download it at the following link: http://support.softwarefx.com/ProductBase.aspx?Product=GridFX10 Test.zip
  18. Your application is referencing some dlls that were replaced by new ones. This is a common procedure, just delete the Chart FX references shown in the Solution Explorer and include them again, compile and run.
  19. Please notice that Chart FX Internet 5.5 is an old version of Chart FX, and it has been decommissioned for quite some time. For this reason, support and updates for this product are no longer available. Additionally, please notice that Software FX has released many versions of Chart FX after Chart FX Internet 5.5. I strongly recommend you upgrade to the latest version for COM which is called Chart FX for COM 6.2. Please refer to the link below which provides detailed information on this new product: http://www.softwarefx.com/sfxComProducts/cfxForCOM/
  20. Please note that the directory located at "C:\Program Files\ChartFX for .Net 6.2\ChartFX62\Temp" needs to have Read/Write permissions for the Internet User (typically aspnet_wp). Before testing to see that ChartFX is properly set up on your server you should also check that the permissions have also been correctly set for this directory. In the page where you don't see the chart, right-click and select 'View Source' of the page. In the View Source, there should be an object tag for the chart object with a Value for the DataPath something like: <PARAM NAME="DataPath" VALUE="/chartfx62
  21. This usually has to do with the IIS setup. Please make sure your IIS has the virtual directory, CfxGauges10. Make sure this has read and write permissions. Also, see if this missing dll is in the bin folder of your WebApplication Chart FX Gauges needs to have to folders (virtual directories) created in order to store temporary images and temp files associated with the gauges control. On your IIS, follow this steps - Open IIS Server - Select your Web application that is using Chart FX. - On the desire web site, right click -> Virtual Directory with the following Name
  22. Chart FX for Java Desktop uses the registry to create a key which contains the license your charts are going to use. If you installed Chart FX with an account that is not administrator or does not have enough pemissions, the installer will not write the registry. Please log with your administrator account. Domain account not always has the same permissions. unistall your product and reinstall it again.
  23. a) Are you able to see the chart when rendering it as: a.1) Image ? a.2) .NET ? Does it only happen when attempting to render it as "ActiveX"? What browser are you trying to do this with? Are you using Firefox? c) Did you use Chart FX 6.2 for .NET latest installer? Which version is it?
  24. Chart FX for Java Desktop uses the registry to create a key which contains the license your charts are going to use. If you installed Chart FX with an account that is not administrator or does not have enough pemissions, the installer will not write the registry. Then Chart will look for that entry and if not found will throw the "Couldn't get Run Time license" message. The registry entry you should look is: HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft\Prefs\/Classes/Root\/Licenses\9cdf80d0-1f77-4ee1-bd2a-c2a8d592345f Please log with your administrator account. Domain account not always has the s
  25. Please contact our support team at support@softwarefx[DOT]com. They will be able to provide you further information to get a License String. Do not forget to send them your product serial numbers as well.
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