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rocioZ

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Everything posted by rocioZ

  1. It seems there was an installation problem. I strongly recommend you to completely uninstall you current installation, download the latest version of Chart FX 7.0 and then install again. Additionally, you can find Chart FX Resource Center online: http://support.softwarefx.com/ProductBase.aspx?Product=CfxNet70
  2. Chart FX allows you to change the text of the tooltips in a very easy way, I recommend you to read the Resource Center and API that comes with the installation of Chart FX in section End User Experience/Tooltips; the following line of code will help you to change the text displayed: chart1.TooltipFormat =
  3. The message tag you see ("Not for production use"') is appearing because you have installed Chart FX using a Test Server License. This license, as its name suggests, is intended to be used for testing purposes. When the product is going to be installed on a production server (for comercial use), you are required to purchase a production license which will remove the message tag. Rgds, RocioZ www.softwarefx.com
  4. You can find documentation, samples and a complete API that helps you implement your real-time chart at Samples and Resource Center that comes with the installation of Chart FX 6.2. Please check the real-time section.
  5. Please contact our support team at "support AT softwarefx.com". We will try to replicate the issue on our side. Could you please send an email detailing what happens at your end so we can properly track the incident. Rgds, RocioZ www.softwarefx.com
  6. Chart FX engine will position the Legend Box over the Title, and, unfortunately, there is no option you can use to invert this behavior. Software FX Support www.softwarefx.com
  7. Unfortunately, Chart FX does not support removing the space between legend items; this space is calculated automatically for Chart FX. Software FX Support www.softwarefx.com
  8. Please contact our support team at "support AT softwarefx.com". They will be able to provide a SFXRemove utility that can be use to remove temporary files. That should solve your problem. Software FX Support www.softwarefx.com
  9. Please note that Chart FX for Reporting Services is designed to integrate with Business Intelligence Project with SQL 2005. The reports can be created as Business Intelligence project or simply through the report designer in Visual Studio to generate .rdlc reports. Software FX staff have made different tests in Reporting Services 2008 and unfortunately, Chart FX for Reporting Services is not fully compatible for Microsoft Reporting Services 2008 for the time being. We still don
  10. Chart FX for COM 6.2 is indeed compatible with IE 7 and 8 Software FX Support www.softwarefx.com
  11. Please try installing using Chart FX Client Server 6.2 latest installer. If you continue having same problem, please provide additional information: -32bit or 64 bit machine? -Error message? Software FX Support www.softwarefx.com
  12. Unfortunately, Chart FX Internet 5.5 has been decommissioned for quite some time. Because of this decommissioning there are no more software updates or support for this product. Additionally, please notice that Software FX has released many versions of Chart FX after Chart FX Internet 5.5. I strongly recommend you upgrade to the latest version for COM which is called Chart FX for COM 6.2. Please refer to the link below which provides detailed information on this new product: http://www.softwarefx.com/sfxComProducts/cfxForCOM/ Software FX Support www.softwarefx.com
  13. Unfortunately, Chart FX Internet 5.5 has been decommissioned for quite some time. Because of this decommissioning there are no more software updates or support for this product. Additionally, please notice that Software FX has released many versions of Chart FX after Chart FX Internet 5.5. I strongly recommend you upgrade to the latest version for COM which is called Chart FX for COM 6.2. Please refer to the link below which provides detailed information on this new product: http://www.softwarefx.com/sfxComProducts/cfxForCOM/ Software FX Support www.softwarefx.com
  14. I would suggest you to reinstall the product. If you need further assistance, please send an email to support@softwarefx.com. Software FX Support www.softwarefx.com
  15. The toolbar on the chart can be disabled by setting Toolbar to False through the properties box, or access the toolbar feature programmatically: chart1.ToolBar.Visible = false; Software FX Support www.softwarefx.com Drawing crash.zip
  16. Unfortunately, Chart FX engine does not support a Z-Axis. It only supports the X and Y Axis. Although Chart FX allows you to set a 3D look to your charts, but it is simply a visual effect that can be turned off. However, when the values range for different data series varies widely, or when you have mixed types of data such as price and volume, you can plot one or more data series on a secondary value (y) axis. The scale of the secondary axis is independent and reflects the values for the associated series. The first step in creating a secondary Y axis is to assign a series to the second
  17. The problem is related to the security settings in the .NET framework settings. When rendering the chart as .NET, the .NET framework requires full trust for certain chart features. Please try setting the trust levels of the Framework as follows: a) Control Panel -> Administrative Tools -> Microsoft .NET Framework 2.0 Configuration. On the left, expand the My Computer tree. Left click on Runtime Security Policy. On the right, click on Adjust Zone Security. c) Make sure that "Make changes to this computer" is checked. Click next. d) Enable full trust for My Computer, In
  18. This is a known issue, and it has been reported to our development team already. I
  19. The problem you are reporting is very likely caused by the fact that probably the Chartfx62 virtual directory has not been configured in IIS. The configuration is done automatically when the installation is run. Did you run the Chart FX installation on that machine? Please note that besides the configuration of the virtual directories, you are required to run Chart FX installation in order to create the license information that gets embedded in the registry. I would suggest you to reinstall the product. Please follow next steps to reinstall Chart FX 6.2. If you need further as
  20. Unfortunately, Chart FX engine does not support a Z-Axis. It only supports the X and Y Axis. Although Chart FX allows you to set a 3D look to your charts, but it is simply a visual effect that can be turned off. However, when the values range for different data series varies widely, or when you have mixed types of data such as price and volume, you can plot one or more data series on a secondary value (y) axis. The scale of the secondary axis is independent and reflects the values for the associated series. The first step in creating a secondary Y axis is to assign a series to the secondar
  21. I was able to reproduce this issue on my side. Unfortunately, this issue seems to be a bug. I reported the issue to our development team and I
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