TomasT

Hi, Please note that Chart FX for Reporting Services is a product specifically designed for Reporting Services. The Chart FX components for windows forms and webforms will not work in SSRS. Which Chart FX installation are you using? Using Chart FX for Reporting Serices in your report applications should be very straightforward. You should see the Chart FX Icon in the Toolbox in the BI Devlopment studio and you should be able to just drop a chart into a report in the designer. Are you using SSRS 2005? Regards, TT

Hi, Currently, there are some compatibility issues between Chart FX and SQL 2008 that our development team is tryng to resolve. We will indeed make Chart FX for Reporting serices compatible with SQL 2008. I invite you to please continue to check our website for announcements. We expect to make this available in the next few weeks. Regards, TT

Hi, Did you simply virtualize the image of your physical server? In other words, did you install Chart FX again on the virtual server? Please note that the Chart FX license is tied to the server through its MAC address and other details. Also, I remember this being an issue in older builds of Chart FX. Are you installing with the latest available version of Chart FX for .Net 6.2? Please make sure you download the latest installation package from here: http://www.softwarefx.com/OnlineDownload/?Product=CfxNet62 Let me know what you find. TT

Hi, Please note that Chart FX 7 for Java was designed and intended to be used in a web server context only. While it still is possible to use our component sin a swing application (after all Chart FX is java bean), there is no licensing scenario for Chart FX 7 for Java Server that contemplates redistribution in a standalone application. Therefore, the use of our server products on a Swing based Java app is not supported. Currently we are getting ready to realease the beta of our Chart FX 7 for Javav Desktop, a charting solution for Swing based apps. The install;er should be available in our websita in a couple of days. Unfortunately, the beta does not include the Gauges components. While those will indeed be included in the package eventually, it may still be a few months away. Regards, TT

Hi, This may be a hard issue to troubleshoot since it is not common and it appears to be related to configuration on the server. First of all, please make sure that PSS is indeed running. When PSS is running, the Image tag on the HTML source should point to a handler (something like /chartfx70/pss/ChartFX.aspx?id=0-102408271&type=png&mime=image%2fpng ) and not to an image directly. If you see the tag pointing to an actual .png or jpg file directly, then PSS is not running properly. I suggest running some tests with PSS off to see if the behavior continues. That way, if the errors no longer show, we will know to focus on PSS. Are you using any kind of authenticated access? Forms Authentication? Let me know what you find. Regards, TT

Hi, No problem. We are currently working on making those and other samples available online. In the meantime please send us an email to: support AT softwarefx DOT com with this same request. We'llbe happy to provide you with the source code for that application. Regards, TT

Hi, Please note that Axis labels are actually considered part of the data. The labels and their distribution along the axis are calculated based on the data that is passed to the chart. Typically, the dataset bound to the chart will have a column of data that defines the labels of the axis, be it text, dates or any other numerical format. Unfortunately, it is not possible to individually set text for each axis label at design time. It can only be done through code. Please note however that if what you are configuring is basically just a template, if your developers pass data appropriately, the chart will automatically show the text labels on the axis. Please let us know if you need any additional assistance, TT

Hi, Having multiple charts on a single ASP page should not be a problem. You need to make sure you make the Response.Write(chartN.GetHtmlTag(width,height,"Image")) for each chart on the correct location within your html flow. Are you having specific issues with multiple charts on the page? If so, please provide some details. Regards, TT

Hi, You need to set this for each individual series. In the property grid, simply look for the "Series" collection located inside the Attributes section of the Property Grid. If you expand the Series collection you should see each of the available series. Expand the series you wan to edit and look for the "Color" property. Hope this helps. TT

Hi, Chart FX allocates a space for each bar based on the width of the chart and the number of points among other factors. While you can not control the absolute width of the bars, you can set the percentage of that allocated space that each bar will use. By setting the Volume property of each series to a value between 0 and 100 you can set the width of the bars for each series to a relative value. Try starting with a Volume setting of 50 for AllSeries. Please note that you can only set volume on a per-series basis. It is not possible to individually set the Volume for just one point. Hope this helps. TT

Hi, Please try using the FileCOntents property of the Chart to specify what should be saved in the binary file: http://support.softwarefx.com/OnlineDoc/CfxNet70//WinAPI/Chart_FileContents.htm Hope this helps. Regards, TT

Hi, Please note that when you are rendering charts using the .Net client control, the tool tips are no longer handled through javascript. They are managed internally by the .Net client control. If you do need to process your tool tips on the client side, you will need to use client side events to capture the GetTip event that is fired by the control when triggered by a tool tip. < script type="text/javascript" lang="JavaScript" for="Chart1" event="GetTip(sender,e)"> e.Text="My New text"; alert(e.Object +" "+ e.Point +" "+ e.Series +" "+ e.Text);</script>The only problem with this approach is that the user will need to allow Full Trust to the .Net framework for the zone in which the website is being viewed (Internet, Intranet, Trusted Sites) . Additionally, you will need to set the UseClientLoader property of the chart to false for any events to fire. Also, please remember that it is possible to shape your tool tips in your server side code by using the ToolTipFormat property: string maskString = "I'm series: "+"%S "+" my value is: "+"%v"; chart1.ToolTipFormat= maskString; To learn more about this property, please refer to: http://support.softwarefx.com/OnlineDoc/CfxNet70//WinAPI/Chart_ToolTipFormat.htm Hope this helps. Regards, TT

Hi, Naturally, the null values themselves are not supposed to show. However, non-null vlaues should show just fine. Please note that for the sampla data you profvided, if you are using the line gallery, the points will not be connected since there is a null point betwen every value. If you are working with an XY line chart with no markers, this appears as if none of the points are plotted at all. In that scenario, if you use the following data: X Y1 Y2 ---------------------------- 0 1 null 1 4 2 2 3 null 3 2l 4 4 5 null You should see a continuous line for Y1 and nothing at all for Y2. Regards, TT

Hi, Please note that while Chart FX does include a Surface gallery, it does not support a real z axis. When working in surface,both the Z and X axes behave basically categorical axes that plot against the index of the series and point respectively. In other words, when you pass a point to the chart as follows: chart1.Data[series,point]=value series is the value on Z, point is the value on X and value is the actual Y value to plot. To get more details on how Surface works. I recommend going over the "Surface and Contour" page in the Samples and Resource Center under "Programmers Guide > Gallery Types > Surface and Contour". Additionally, you can plot this code in your app to get a quick surface chart going: int i, j;chart1.Gallery = ChartFX.WinForms.Gallery.Surface; chart1.Data.Series = 20; chart1.Data.Points = 20; ((ChartFX.WinForms.Galleries.Surface)(this.chart1.GalleryAttributes)).ShowContourLines = true; this.chart1.Location = new System.Drawing.Point(29, 27);this.chart1.View3D.Enabled = true; this.chart1.View3D.Rotated = true;chart1.LegendBox.Visible = false;for (i = 0; i < 20; i++) { chart1.View3D.Depth = 100; chart1.Series.Text = i.ToString(); for (j = 0; j < 20; j++) chart1.Data[i, j] = (System. Math.Sin((i * 2 * 3.1416) / 19) * System.Math.Cos(((j + 5) * 2 * 3.1416) / 19)) * 100; } Hope this helps. TT

This is a test post

Hi. No, you should not have any issues when using different versions of Chart FX. They can run perfectly side-by-side. ZoomTest.zip

Hi, I am sorry for the lack of updates. Could you please send an email directly to supportATsoftwarefxDOTcom. Simply reference this post. That way we will have ticket open and you will get a direct line of communication with our support team while we continue troubleshooting the issue. Once we solve your issue, we will post the solution on the forum. Thanks.

Welcome to the Chart FX 7 for Java Forum. Please use this forum to report any issues or suggestions that may arise based on your experience with the product. In case you find a bug, please include a few lines of code that reproduce it. A screenshot is helpful in some cases too. We hope you enjoy using Chart FX 7 for Java and we look forward to receive all your comments in order to continue improving the product.

Hi, Unfortunately, the first selection method is not currently possible with GridFX. We understand the usefulness of such a feature and will be considering it for inclusion in a future service pack. On the other hand, your second request is indeed possible. All you need to do is add a Template column to the grid and edit the template to drop a checkbox. Once the textbox is added to the field, you add a button or capture a postback in order to loop through the items and check which ones have ben checked. Something like this: protected void Button1_Click(object sender, EventArgs e) { foreach (GridItem item in Grid1.Items) { CheckBox CheckOneItem = (CheckBox)item.Cells[6].FindControl("ItemCheckBox"); if (CheckOneItem.Checked) { TextBox2.Text += item.Cells[1].Text; } } } Does this make sense? What operation do you need to perform on the selected items? Thanks. TT

Hi, We will try to reproduce the issue by runing a couple of tests. Are you configuring the delete functionality at design time or are you implementing anything through code? Thanks, TT

HI. The issue you report is actually quite strange since we have not been able to reproduce it internally nor have we received other reports of the problem. I will gladly look into this with you to see if we can figure out what is going on. Please note that GridFX's run-time UI is 100% Ajax and DHTML based. There are no client controls (Java or .Net) loaded on the page. Therefore, the version of Java installed on your machine will not have any effect on the Grid's behavior. Some additional info: -Which browser are you working with(IE or FireFox )? -Do you have editing enabled? -Does the issue occur regardles of the column you are clicking on? Does the behavior change based on the type of the field? Thanks. TT

Hi, Development has just recently made available an internal build of the SilverlightWriter that supports v2.0. The release version of this library along with the 2.0-compliant samples will be made available before the end of the week. Should you need an earlier build of the SIlverlight writer library or to ask for the updated samples, please contact our support team at support@softwarefx.com. They will gladly provide you with the new dll. Thanks, TomasT

Zac, we are currently working on revamping our samples to make them compatible with Silverlight 2.0. The sample, along with a new Silverlight Writer should be available vefore the end of the week. Should you need an earlier build of the SIlverlight writer library or to ask for the updated samples, please contact our support team at support@softwarefx.com. They will gladly provide you with the new dll. Thanks, TomasT

Pete, Unfortunately, support for Flash rendering in Version 6.5 is kind of limited. I am afraid Image borders are not supported in flash. On the other hand some of these issues will be addressed in the new version of ChartFX (ChartFX for Java 7) which will have a beta available very soon. There will definitely be support for Borders in the new version. We will let you know as soon as the beta is available in case you want to test it out. Regards, TT

Sandro, I have been running some tests on Win2k3 R2 but have not been able to reproduce your problem. I remember seeing a similar issue with an old build of Powergadgets. Let's check the version to make sure we are on the same page: - Go to the installation directory, typically "C:\Program Files\PowerGadgets" - Right click on "PowerGadgets.Commands.dll" and select properties. -Go to the "Version tab" and check the "File Version". It should be something like 1.0.2508.35823. I am interested in the four digit build number after 1.0. You may disregard the last five numbers. If the build you have is lower than 2508, I suggest downloading the latest trial. You would need to uninstall your current instance before installing again. In any case, let me know what you find. Regards, TomasTPowerGadgets