[Best way to fix the AxisX and AxisY range?]

Hi va_acharya

You don

[How to have more control over clustered z axis]

Hi Chao-Ying

Unfortunately, Chart FX does not support Z-Axis natively. You must use 3D charts in order to simulate the Z-Axis. So, the control of the labels, gridlines, etc., is almost null in this situation.

Unfortunately, Software FX has not added the Z-Axis to its new controls.

Carlos Chaves

[Axis X labels disordered when switching from Scatter chart to other chart types]

Hi piiguu

This issue was managed by our Support Team. it seems you are changing the X-Axis step in the Scatter chart, but not in the Line chart. Add the following line at the end of the Line chart code: chart1.AxisX.Step = 1.

Carlos Chaves.

[Change origin in numerical axis]

Hi Piiguu

Chart FX will always honor the nature of the data. Unfortunately, there is no way to make positive values be treated as the negative part of the axis. This behavior is not supported.

Carlos Chaves.

[Changes made in charts are reflected back in database]

Hi Csharp308

Unfortunately, Chart FX 6.2 for .NET doesn

[Exception is thrown: "The added or subtracted value results in an un-representable DateTime."]

Hi leroy2611

This is not a common problem and we will need to replicate it on our side. Could you please send us an email to support at softwarefx dot com and provide us with the simplest form of the code (small compilable sample) that reproduces the problem? Since other lines of code could be causing the problem, please isolate the sample including only the code that replicates the issue in question. Please remove the extra-code that is not related to Chart FX so we can focus on the problem itself.

Also, please include your product serial number. So, we can properly track your issue.

Regards,

Carlos Chaves

[Clearing the Datasource set to a ChartFx chart control]

Hi eromurugan

In order to help you I need to see exactly what is the behavior with the first binding, and then compare it with the second binding. Please contact Software FX Support at support[at]softwarefx[dot]com with a small repro case of this issue. Also, attach a couple of images describing the facts you are seeing.

Please remember to include the serial number of your product as well.

Carlos Chaves

[Add annotation to the chart]

Hi rahui

Chart FX manage the Dates as doubles in the Axis, you can convert any Date into a double. Please check the following code:

DateTime dateTime = DateTime.Today

double yourValue = dateTime.ToOADate();

you will get the double value for the dateTime variable. Use this in order to locate the annotation picture you want to use.

Carlos Chaves

[Clearing the Datasource set to a ChartFx chart control]

Hi eromurugan

If you want to clear the datasource, you can use the following code:

Chart1.Data.Clear();

Also, if you previously add some FieldMaps, you should clear that Collection too and, if you want, add some new FieldMaps. In order to clear the FieldMaps Collection, please use the following code:

chart1.DataSourceSettings.Fields.Clear();

Carlos Chaves

[Stacked bar chart with DateTime x axis does not show date time labels, even when labelsformat specified]

Hi superqd

You are trying to set the following

chart1.DataSourceSettings.Fields.Add(new FieldMap("time", FieldUsage.XValue));

and this is not compatible with bar gallery, Bar gallery is not an X-Y chart. 

If you want to set date or times in the X-Axis labels (using Bar gallery), you should set the labels manually:

chart1.AxisX.Labels[0] = "Your text";

Carlos Chaves

 

[Binding GridFX from a dropDownList]

Hi Kenia

I have created a simple Project, using Visual Studio 2008 and C# (I am attaching it as a zip file).  Also, I have created a simple table with only 2 rows, in order to demonstrate the selection of the data based on the databinding from a ComboBox.

Following, you will find the script for the datatable creation and data insertion:

create table KeniaTest(   id   numeric,   firstName nvarchar(20),   lastName   nvarchar(20),   country nvarchar(20),)

insert into KeniaTestvalues(1, 'Kenia', 'Aleman-Osorio', 'USA')

insert into KeniaTestvalues(2, 'Carlos', 'Chaves', 'Costa Rica')

Please create this datatable in your database and try the sample project I am attaching.

Carlos Chaves

 

[Convert chart templates from Chart FX Client Server 5.1 to Chart FX 7]

Hi piiguu

As I mentioned before, unfortunately, there is no any tool that allows you to convert from Chart FX Client Sever 5.1 to any other Chart FX product. The code should be converted manually.

Carlos Chaves.

 

[Invalid Chart FX Gauges License (0x00100800) error message]

Hi ben_kamau

Please contact Software FX Support at support[at]softwarefx[dot]com with this information.  Please remember to include the serial number of your product.

Carlos Chaves

[Performance of Scroll Bar]

Hi Sana

Unfortunately, the scroll event is slower when you use WebForms.  Can you use .NET render format? It speed up a little bit the zooming functionality.

Also, the 'next page' and the yellow coloured box are by design.  It appears when you render the Chart as a

[Problem with Gallery.Area not displaying last month]

Hi Magnus Salgo

Please contact Software FX Support at support[at]softwarefx[dot]com with a repro case of this issue.  Please remember to include the serial number of your product.

Carlos Chaves

 

[Convert chart templates from Chart FX Client Server 5.1 to Chart FX 7]

Hi piiguu

ChartFX.WinForms.Exporter.exe is a tool that allows you to wrap the files exported using Chart FX 6.2 for .NET and automatically convert them into importable files using Chart FX 7 for .NET.

Unfortunately, there is no any tool that allows you to convert from Chart FX Client Sever 5.1 to any other Chart FX product.

Take into consideration that you are using a very old product, and additionally, you are trying to migrate exported files from a COM product to a .NET technology.

Carlos Chaves.

 

[ToolTips]

Hi MJ27

The samples I mentioned were created using the AJAX capabilities that Chart FX provide.  All sample works only with

[datagrid and vertical scrollbar problem]

Hi lofa

Our development team is aware of this matter.  As soon as we have a resolution, we will let you know.

Carlos Chaves.

 

[how to Show only datagrid in Bar chart]

Hi het_hs

This is not a common use of our component.  So, there is not a property that hides the chart and leave the entire space to the Data Grid.

As a workaround, you can change the PlotAreaMargin and thus, "hide" the chart. i.e.

chart1.PlotAreaMargin.Bottom = 300;

The Data Grid will continue having the same size, so, you will lose most of the Chart FX object space.  As I mentioned, this is only a workaround.

Carlos Chaves.

 

[Setting one label for each Axis]

Hi octa

Do you mean an Axis Title?  If so, please use the following code:

chart1.AxisX.Title = new Title("Your description");

chart1.AxisY.Title = new Title("Your description");

Otherwise, please elaborate a little bit more on your question.

Carlos Chaves.

[One categorical and one non-categorical X axis on one chart.]

Hi ben.vlayen

Unfortunately, you cannot use categorical and non-categorial axis in the same chart.  This is a limitation of our chart.

Carlos Chaves

[Disable data grid scrolling]

Hi piiguu

Chart FX does not provide any event you can use to disable the scrolling on the data grid.

Regarding the hedears, the datagrid does not have multi-line header capabilities. However, please note that if for some reason you do not want to show the headers, you can hide them by adding the following line:

chart1.DataGrid.ShowHeader = false;

Carlos Chaves

[Chart's shadow can be delete?(chartFX7)]

Hi linsiyong

The shadow you are seeing is part of the default Chart

[Editable Gauge]

Hi Shady

Unfortunately, this is not an available option in Chart FX Gauges.

Carlos Chaves.

[Chartfx new chart object not initialized?]

Hi ChartFXDeveloper

This is by design.  The Chart loads default data when it is created.  Do you need the Chart to be