Jump to content
Software FX Community

CarlosAC

Members
  • Posts

    204
  • Joined

  • Last visited

Posts posted by CarlosAC

  1. Hi mcstoufer

     

    I was unable to reproduce the issue, I changed the StringAlignment and it is working fine for me.  I recommend you to contact our support service by mail.  Please notice that the image you add to current forum is not visible, please include it to your mail.

     

    Carlos Chaves

  2. Hi Jorg

    The serial number you added to your last post were remove because of license agreement policies. Regarding your issue, as soon as you get a reproducible environment feel free of contact our support service. You are always able to contact support if you have an issues with our products.

    Carlos Chaves

  3. Hi Jorg

    Please contact Software FX Support at support[at]softwarefx[dot]com. Please provide us with the simplest form of the code (small compliable sample project) that reproduces the problem. Please remove the extra-code that is not related to Chart FX. Also, please add some screenshots showing the issue. Include your product serial number and/or support account in order to properly track your incidents.

    Carlos Chaves

  4. Hi mcstoufer

    Please contact Software FX Support at support[at]softwarefx[dot]com. Please provide us with the simplest form of the code (small compliable sample project) that reproduces the problem. Please remove the extra-code that is not related to Chart FX. Include your product serial number and/or support account in order to properly track your incidents.

    Carlos Chaves

  5. Software FX strongly recommend to use Chart FX for .NET 7 within Visual Studio 2010.

    Although Chart FX for .NET 6.2 is fully compatible with Visual Studio 2010 you have to consider that it was develop to be used in VS2003, for this reason, Chart FX for .NET 6.2 is not automatically integrated. There are some manual changes to the windows registry required in order to get it working. Please contact our support team to get the complete instructions on how to integrate it into your VS2010 environment.

    Carlos Chaves

    post-7720-13922416373077_thumb.jpg

  6. Hi FranM

    By default, the export method requires a path where to store the exported file. It does not use the Chart FX temp directory. Can you please check the line of code in where you are exporting the chart? What parameters are the application using in the Export method?

    Carlos Chaves

  7. Hi Eric

    Yes, it seems the Silverlight dll was created using a diferent Chart FX dll version. In order to receive a new Silverlight compatible dll, please contact our support staff with this issue to support[at]softwarefx[dot]com. Please include your product serial number and the Silverlight and ChartFX dlls versions you are currently using.

    Carlos Chaves.

×
×
  • Create New...