User (Legacy) Posted July 11, 2006 Report Share Posted July 11, 2006 hi all, We are also experiencing problem with Missing License Tag. One of the users within a large organization that uses Windows Policy to set up Internet Explorer receives this error: "Missing License Tag" when viewing charts generated using HtmlTag=".Net" setting. All other users within that organization as well as users in other organizations do not have this problem. We've performed following steps in trying to resolve the problem: 1. added our website to the Trusted group on the browser 2. tried to manually download the *.chw file by pasting http://websitename/chartfx62/temp/CFT0710_0134321E34C.chw url in the browser after following code has been generated by an application. User was prompted with Save As dialog box. <object id="Chart1" classid="/chartfx62/download/ChartFX.MainClient.DLL#SoftwareFX.ChartFX.Inter net.MainClient" WIDTH="100%" HEIGHT="80%" > <PARAM NAME="DataCookieId" VALUE="q5lqh53ejuobaw45b1nzy2ab"> <PARAM NAME="DataPath" VALUE="/chartfx62/temp/CFT0710_0134321E34C.chw"> <PARAM NAME="AssemblyTarget" VALUE="ChartFX.Internet.Client, Version=6.2.1859.20587, Culture=neutral, PublicKeyToken=a1878e2052c08dce" > <PARAM NAME="ClassTarget" VALUE="SoftwareFX.ChartFX.Internet.Client.Chart" > </object> 3. Checking .Net permissions by running control panel->administrative tools->Microsoft .NET Framework 1.1 Configuration -> right click on Runtime Security Policy and choose Evaluate Assembly -> pasting link http://websitename/chartfx62/download/ChartFX.MainClient.DLL#SoftwareFX.ChartFX.Internet.MainClient and looking at webaccess permissions: (https|http)://websitename/.* We are running latest version as confirmed by CfxNet62ServicePack.exe tool. What other steps can we take to troubleshoot this? Thank you, Aleksey Link to comment Share on other sites More sharing options...
Software FX Posted July 11, 2006 Report Share Posted July 11, 2006 Does by any chance this user have .NET Framework 2.0 installed ? If so, IE will use it regardless of what the control is linked with therefore the security settings must be set for the .NET Framework 2.0 as well. Notice that if authentication is being used in this page, permissions are needed in order for Chart FX to obtain the user credentials from the browser and use them to download the .CHW file. Check all versions of the .NET framework installed in the client computer. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted July 12, 2006 Author Report Share Posted July 12, 2006 Thank you. That was the problem. Uninstalling Framework 2.0 fixed the error. "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:4pWGxMTpGHA.1248@webserver3.softwarefx.com... > Does by any chance this user have .NET Framework 2.0 installed ? If so, IE > will use it regardless of what the control is linked with therefore the > security settings must be set for the .NET Framework 2.0 as well. > > Notice that if authentication is being used in this page, permissions are > needed in order for Chart FX to obtain the user credentials from the browser > and use them to download the .CHW file. > > Check all versions of the .NET framework installed in the client computer. > > -- > Francisco Padron > www.chartfx.com > > Link to comment Share on other sites More sharing options...
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