Chartfx image problem, image not rendering properly(cross mark)

[email2saga]

Hi Geeks,,

I use chartfx7  in my application using VS2005, i get weared results when displaying images.

Please find my configurations:

1. My application runs in  webfarm scenario.

2. I have configured the aspstate db using (aspnet_regsql.exe).

3. I changed the config file ( ChartFX.PSS.Service.exe.config) for webfarm conditions,

This is in first machine 

<appsettings>

<add key="MemorySlidingTime" value="0:10:0"/>

<add key="DiskSlidingTime" value="18:0:0"/>

<add jey="TempPath" value"..."/>

<add key="Machine1" value="ipaddress of machine1"/>

<add key="Machine2" value="ipaddress of machine2"/>

<add key="ThisMachine" value="1"/>

</appsettings>

 For the second machine, the same config file except last key

..........<add key="ThisMachine" value="2"/>

The exact problem is , the images are created in first server and when it loads it tries to load from second server, randomly it loads properly when the hit goes to first server. Do i miss some more configuration ?

 Some body please help me.  I have read many articles but the problem is yet to be solved.

 Expecting your reply......

 

Thanks,

email2saga

 

[Frank]

Please check the Event Log in both servers for any PSS errors. 

[email2saga]

[email2saga]

Thanks for your reply.

I checked the event logs, it says

cannot read file D:\application...\chartfx70\temp\052800491(anonymous)_png

could not find file D:\application...\chartfx\temp\052800491(anonymous)_png

 But i have given all the required permissions.

Do i miss some thing ?

Thanks 

email2saga

 

 

[Frank]

Are you using any kind of authentication in your site or does your site has anonymous access?

If you are using authentication check the following KB article:

Q7621009. How to use Chart FX and Forms Authentication to secure your charts

In order to use Form Authentication with Chart FX using PSS, you need to configure your application and PSS so that they can share login information.

URL: http://support.softwarefx.com/ShowArticleSep.aspx?Type=KB&Product=CfxNet70&Source=http://support.softwarefx.com/kb/762/1/009.htm?_r=1

 

[email2saga]

Hi Frank,

 Thanks for your reply,

We use the windows authentication so i think it should not be the problem. Can u suggest some more solution.

Now it says "Duplicate licence detected with the licence number"..  what could be the issue ?

I am working on this for one week and could not solve this issue..any solution will be really appreciated.

 

Thanks,

email2saga 

[Frank]

"Duplicate license detected with the license number"..  means you have more than one PSS service running in your LAN with the same Chart FX license. Each server must have its own separate license (different serial numbers).