Asif_Khan Posted March 28, 2008 Report Share Posted March 28, 2008 I have deployed a web application with various charts on one of our production server. all charting modules work perfectly fine on the server and also on most of the clients which access these pages. however, on some computers the chart rendering fails and results in IE crash. Please can you let me know how to rectify this issue as this is causing concern among the users. A screenshot of error can be viewed at: http://www.khanasif.com/links/cfx_error.jpg Thanks in advance. Quote Link to comment Share on other sites More sharing options...
DanielL_550 Posted April 2, 2008 Report Share Posted April 2, 2008 What RenderFormat are you using? We had this problem when we used the .NET RenderFormat but the security was not set for .NET on the client's PC. Quote Link to comment Share on other sites More sharing options...
Asif_Khan Posted April 9, 2008 Author Report Share Posted April 9, 2008 Many thanks for your response! yes the renderformat is set to .net, how did you get the security settings on client machine to work? Thanks in advance. Quote Link to comment Share on other sites More sharing options...
PDyer Posted April 11, 2008 Report Share Posted April 11, 2008 Since you are rendering as .NET (chart.RenderFormat = .NET), you should have full trust enabled in the .NET framework 2.0 configuration client side. Control Panel > Administrative Tools > .NET Framework Configuration > Adjust Security Policy Make Changes to this computer Give "Full Trust" to My Computer, Local Intranet, Internet, and Trusted Sites (for now). Click Finish Quote Link to comment Share on other sites More sharing options...
Asif_Khan Posted April 14, 2008 Author Report Share Posted April 14, 2008 thanks alot! your response is much appreciated. I'll follow the steps and will post the outcome here. thanks again. Quote Link to comment Share on other sites More sharing options...
alanjc45 Posted April 23, 2008 Report Share Posted April 23, 2008 My error is similar but full-trust for all categories does not solve it. It occurs on a Vista x64 client only for the .Net RenderFormat. Image format works fine. I filed a ticket 120560 in January and once before that. It looked like restarting PSS fixed it once, but I've never been able to repeat the fix (although the error is not hard to reproduce.) I've been all through the synchronization of ChartFX versions and at the time I had upgraded to the latest ChartFX service pack. Attached is an image. I get the ActiveX question and respond Yes. Then it all falls apart, as pictured. Note that this website is in my Trusted zone. Any ideas on how to get this to work? Quote Link to comment Share on other sites More sharing options...
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