Repaint after SetScrollView

[Sergii Illiukhin]

Hi,

I have following issue: not all points are displayed after calling of SetScrollView. But if after that I minimize and restore form I see that all points are displayed. May be I have missed something?

Some explanations: On my form I have date range, user selects new dates in range and presses "Apply" button. In the application I use commands:

chart.Data.Clear(); 

ListProvider lstProvider = new ListProvider......

chart.DataSource = lstProvider; 

chart.AxisX.SetScrollView(from, to); 

Why are the last point(s) not displayed after that?

Why are they displayed after minimize-restore form?
 

[lordbek]

I have the same problem. Can somebody from support team to help us? Need you additional information/source code to reproduce this issue?

To quick contact please use Skype: lordbek

[Frank]

We are unable to reproduce this issue.

One thing I don't understand from your posting is what is "from,to"?

You say you don't see the last point but if you are setting scrollview is precisely to not show all the points. Can you please attach a full sample that reproduces this behavior.

[lordbek]

Hi,

to reproduce you need

1. Press Zoom in button twice (Current zoom wiil be "3 weeks")

2. Press and hold left button of mouse on chart and move cursor left until you see two vertical lines without any point on chart. Don't use scrollbars of ChartFX, just only drag chart information to left.

3. As you can see chart don't display rigth points of data.

4, Minimize and maximize application. Rigth points is presents.

Also in attachment you can find screenshots about it.

Attachment here: http://www.yagerinternet.com.ua/download/ChartFxBug.zip

 

[Frank]

I am unable to reproduce Step 2. I keep moving the mouse left until I can't move it no more and I don't get to see "tweo vertical lines without any point on chart". I keep seeing a line chart.

I am using the latest Chart FX 7 service pack.

 

[lordbek]

Hi,

 We have bought the ChartFX at the end of January, so we are using last version too.

In Monday I will prepare movie, hope it help you to understand our problem.

 Best regards,

[Frank]

Please go to our support site and make sure you have the latest Service Pack.

Even though you bought it in January, you may have an older version.

[lordbek]

 Hi Frank,

 I'll contact support but please review our video example and source code at specified URLs

 

http://www.yagerinternet.com.ua/download/ChartFX_Issue_video.zip

http://www.yagerinternet.com.ua/download/ChartFx_Issue_sources.zip

Best regards,

[lordbek]

Hi,

 Anybody can help us to resolve this issue?

Helpdesk didn't help us: http://mysupport.softwarefx.com/Help/SupportTool/LatestReply.aspx?IID=5f7737e9-45f3-41c4-8685-051badb00027

[MKP]

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