kalyan Posted September 18, 2007 Report Share Posted September 18, 2007 Hi, We using chartfx maps and charts. things are working fine in single m/c environment. when kit is moved to webfarm environment, we getting "Access to the path 'c:\Program Files\Chart FX for Visual Studio 2005\ChartFX70\temp\2-0918171625.png' is denied. " error. can u please help me Quote Link to comment Share on other sites More sharing options...
Frank Posted September 18, 2007 Report Share Posted September 18, 2007 Take a look at the following KB article. In particular the section about Web Farms (ThisMachine and Machine ID): Q7621004. The Chart FX PSS Service in a nutshell URL: http://support.softwarefx.com/Article.aspx?KBID=7621004&Product=CfxNet70&Embed=0&_r=1 Quote Link to comment Share on other sites More sharing options...
kalyan Posted September 18, 2007 Author Report Share Posted September 18, 2007 Hi Frank, [font=" Arial"]I double checked the ThisMachine and Machine ID in PSS service configuration file in both machines. it is correctly configured as below.. (exactly I referred this article to configure)<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> [/font][font=" Arial"] [/font][font=" Arial"]In server1 - [b][u][color= #666666]ChartFX.Pss.Service.exe.config[/color][/u][/b] [/font][font=" Arial"] [/font][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][font=" Arial"]In server2 - [b][u][color= #666666]ChartFX.Pss.Service.exe.config[/color][/u][/b] [/font][font=" Arial"] [/font][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b]ChartFX.WebForms.config - in both server's site virtual directory bin folder[b][u][color= #666666; FONT-FAMILY: Arial] [/color][/u][/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b][b] [/b] [/b][b] [/b][b] [/b] We getting 2 type of errors 1) Some times Map and Charts are not laoding. 2) Some time we getting access denied error as below one. "Access to the path 'c:\Program Files\Chart FX for Visual Studio 2005\ChartFX70\temp\2- 0918174730.png' is denied." [b] What may be the issue..Please help us (we are fighting with issue for more then 2 weeks) [/b] Quote Link to comment Share on other sites More sharing options...
Frank Posted September 20, 2007 Report Share Posted September 20, 2007 Check your Windows Event log for errors from the PSS service. Attach the logs to your post. You can increase the Log Level to Trace in your PSS config file to Trace to get more information logged. Quote Link to comment Share on other sites More sharing options...
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