Chart not rendering

[selma]

Hi, I had deployed a chart fx 7.0 app to my production server and it was not rendering charts. It was fine on my dev and test servers.

I went through the PSS article and created a Chartfx.webforms.config file in the bin folder of the app with the following entry:

<chartfx>  <PssOutput>   <ServiceURL>tcp://localhost:8060/PssService</ServiceURL>   <HandlerURL>/chartfx70/pss</HandlerURL>   <RootURL></RootURL>   <RootURLFile></RootURLFile>   <Authenticate>true</Authenticate>  </PssOutput></chartfx>I have also changed the Chartfx pss to point to posrt 8060 in the file C:\Program Files\Chart FX for Visual Studio 2005\PSS\ChartFX.PSS.Service.exe.config

All was fine till today morning, when the charts stopped rendering. I am only getting a place holder and no chart. Upon doing a mouse over on the placehplder, I can  see the chart's toolbar buttons flickering, but chart does not render.

The eventlog says:

1.Error:

Unhandled Exception System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

And also

2.Information : Activating license <My license no>.

PSS is started and running as LocalSystem account.

Server is Windows 2000 Service Pack 4.

Thanks,

Selma

 

[Frank]

1) Turn on tracing in your Web page and look for any errors or messages from Chart FX.

2) Check the View Source of your page and look for an <img> tag with the ID equal to your Chart FX control's id (e.g. Chart1). Look at the source. Is the url pointing to PSS? Copy-paste the url into your browser's address bar and preceed it with your server name. Replace the & by & in the url. Do you get an error when you hit this url?