User (Legacy) Posted January 19, 2006 Report Share Posted January 19, 2006 I purchased ChartFX 5.1 and have version 5.0.14.5 ActiveX Control of ChartFX on my desktop. I have developed many graphs using this version of ChartFX 5.1. I recently got a new laptop and installed 5.1. The current servicepack out on your website did not update my version 5.0.5.0 to version 5.0.14.0. I went to the softwarefx support section and ran the service pack several times and I retain my cd intall version of 5.0.5.0 for the ActiveX Control. How can I upgrade my laptop to 5.0.14.0 or somwhere in that range where some of the references have apparently changed?? Please advise. Also, I am disappointed with the support service I have received. I left several messages on the support voicemail without a single return phone call. Rich Casaletto Quote Link to comment Share on other sites More sharing options...
Software FX Posted February 1, 2006 Report Share Posted February 1, 2006 What happens when you update ? Are your files Read-only ? -- Francisco Padron www.chartfx.com Quote Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 7, 2006 Author Report Share Posted February 7, 2006 Nothing. The ChartFx version 5.1.5.0 remained static. What files does the service pack update?? "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:0Q5vZg2JGHA.472@webserver3.softwarefx.com... > What happens when you update ? Are your files Read-only ? > > -- > Francisco Padron > www.chartfx.com > Quote Link to comment Share on other sites More sharing options...
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