User (Legacy) Posted August 30, 2005 Report Share Posted August 30, 2005 Hi, I set a mode property of annotation picture so that assigned picture was stretched to fit in the annotation picture object bounds. However, the property was changed to the default value ('Original'), after Export( CHART_ CFXFILE) with FileMask = FMASK_ ALL and Import method. I'm using cfx4032.ocx (Ver. 5.0.14.5), AnnotateX.dll (Ver. 1.0.32.1) and sfxbar.dll (Ver. 1.0.23.0) on WindowsXP-SP2 By the way, I tried to purchase a support account and participate in priority support program to get all problems solved as soon as possible. However, your 'Buy Online' system doesn't seem to accept Japanese customer, because 'Japan' is not in the country list. Do Japanese customers have to purchase products and supports only from HelloSystem, Ltd, ? Am I asking for support in wrong place? Regards, --- Masayuki Amano Matsushita Elecric Works, Ltd. Link to comment Share on other sites More sharing options...
Software FX Posted September 18, 2005 Report Share Posted September 18, 2005 Hello System is an exclusive reseller of our products in Japan and all purchases in the area must be done through them. --- IG Software FX "Masayuki Amano" <masayuki_amano@hotmail.com> wrote in message news:cK1dITcrFHA.4084@webserver3.softwarefx.com... > Hi, > > I set a mode property of annotation picture so that assigned picture was > stretched to fit in the annotation picture object bounds. > However, the property was changed to the default value ('Original'), after > Export( CHART_ CFXFILE) with FileMask = FMASK_ ALL and Import method. > > I'm using cfx4032.ocx (Ver. 5.0.14.5), AnnotateX.dll (Ver. 1.0.32.1) and > sfxbar.dll (Ver. 1.0.23.0) on WindowsXP-SP2 > > By the way, I tried to purchase a support account and participate in > priority support program to get all problems solved as soon as possible. > However, your 'Buy Online' system doesn't seem to accept Japanese > customer, because 'Japan' is not in the country list. Do Japanese > customers have to purchase products and supports only from HelloSystem, > Ltd, ? Am I asking for support in wrong place? > > Regards, > > --- > Masayuki Amano > Matsushita Elecric Works, Ltd. > Link to comment Share on other sites More sharing options...
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