User (Legacy) Posted May 17, 2004 Report Share Posted May 17, 2004 I'm having an unusual problem with Chart FX . In one particular control that we use Chart FX in (ChartFx 98) when a user tries to view the Chart FX properties it crashes our app, or on my development machine, debugging in Visual Basic, it doesn't crash, but when I try to view the properties, the entire app blanks out for a second then either nothing happens (if you watch closely the property pages appear then disappear quickly) or the property pages come up but go directly to the Axes tab and when I click back on the general and series tab they are completely blank. I can reproduce this with a newly created chart with no code at all, and I can sometimes get it to occur when trying to view the properties in the VB IDE at design time. Has anyone ever experienced anything like this, or better yet know why its happening? We use Chart FX in many other places in our software with no trouble at all, but I can't see any differences in this control as opposed to the ones that work. Thanks Link to comment Share on other sites More sharing options...
Software FX Posted May 17, 2004 Report Share Posted May 17, 2004 Check that your versions of Cfx4032.ocx and sfxbar.dll are in sync. To verify this go to our support site and go to the Service Pack download page. If you don't have the latest versions of either one of these, please download the latest SP. -- FP Software FX Link to comment Share on other sites More sharing options...
User (Legacy) Posted May 17, 2004 Author Report Share Posted May 17, 2004 Thanks for the reply, I have made sure that all the dlls/ocxs are up to date 5.0.14.1 of cfx4032.ocx, 1.0.23.0 of SfxBar.dll, and 1.0.32.0 of AnnotateX.dll (we don't use cfx4032.dll), but the problem still occurs. Do you have any other suggestions? "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:BJ494AEPEHA.3152@webserver3.softwarefx.com... > Check that your versions of Cfx4032.ocx and sfxbar.dll are in sync. To > verify this go to our support site and go to the Service Pack download page. > > If you don't have the latest versions of either one of these, please > download the latest SP. > > -- > FP > Software FX > > Link to comment Share on other sites More sharing options...
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