User (Legacy) Posted September 4, 2003 Report Share Posted September 4, 2003 I previously posted about this on July 9th, but the errors have returned... My Security Event Logs is being flooded with errors that ChartFX does not have permissions to various files/locations. I have re-moved and re-installed ChartFX IE 2000, but the errors continue. I have looked through the SoftwareFX KB, but have not found any articles that are relevant. I am trying to sign up for the 30 day free trial support, but it maybe a previous employee has used this up (I have e-mailed websales for more information). Is there an e-mail address that I can contact support on? I would like to send a copy of my Event Log in so someone can have a look. Regards, Kevin. Link to comment Share on other sites More sharing options...
Software FX Posted September 7, 2003 Report Share Posted September 7, 2003 You can send an email with your event log to support@softwarefx.com -- Regards, JC Software FX Support "Kevin" <kevin@tigerteam.co.uk> wrote in message news:pj5jtiucDHA.2044@WEBSERVER1... > I previously posted about this on July 9th, but the errors have returned... > > My Security Event Logs is being flooded with errors that ChartFX does not > have permissions to various files/locations. I have re-moved and > re-installed ChartFX IE 2000, but the errors continue. > > I have looked through the SoftwareFX KB, but have not found any articles > that are relevant. I am trying to sign up for the 30 day free trial support, > but it maybe a previous employee has used this up (I have e-mailed websales > for more information). > > Is there an e-mail address that I can contact support on? I would like to > send a copy of my Event Log in so someone can have a look. > > Regards, > > Kevin. > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted September 8, 2003 Author Report Share Posted September 8, 2003 Thanks JC, I will send an e-mail (with a link) to this address so someone can look (the Event Log is 10MB). Hopefully you will have an answer! Regards, Kevin. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:%23RYU03ZdDHA.3640@WEBSERVER1... > You can send an email with your event log to support@softwarefx.com > > -- > Regards, > > JC > Software FX Support > "Kevin" <kevin@tigerteam.co.uk> wrote in message > news:pj5jtiucDHA.2044@WEBSERVER1... > > I previously posted about this on July 9th, but the errors have > returned... > > > > My Security Event Logs is being flooded with errors that ChartFX does not > > have permissions to various files/locations. I have re-moved and > > re-installed ChartFX IE 2000, but the errors continue. > > > > I have looked through the SoftwareFX KB, but have not found any articles > > that are relevant. I am trying to sign up for the 30 day free trial > support, > > but it maybe a previous employee has used this up (I have e-mailed > websales > > for more information). > > > > Is there an e-mail address that I can contact support on? I would like to > > send a copy of my Event Log in so someone can have a look. > > > > Regards, > > > > Kevin. > > > > > > Link to comment Share on other sites More sharing options...
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