User (Legacy) Posted January 28, 2003 Report Share Posted January 28, 2003 Hi there, my company is in process of evaluation of ChartFX for our accounting application. The major problem I've faced with is huge GDI resource leakage. To reproduce my problem open the document zipped and attached, activate chart then move mouse over bars and watch tooltips. Look at "GDI objects" column in Windows 2000 Task Manager. Each tooltip eats approximately 4 objects. This is real problem because many of our customers still use Win9x. The same problem occurs in my application. Thank you, Oleg Zaimkin, Alekta company. Link to comment Share on other sites More sharing options...
Software FX Posted January 28, 2003 Report Share Posted January 28, 2003 -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
Software FX Posted January 28, 2003 Report Share Posted January 28, 2003 Can you please attach a CHD file so that we can try and reproduce the problem here. A CHD file can be created by Exporting the chart using CHART_CFXOLEFILE. Also, are you running out of resources or are these resources ever recovered by the system ? -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
Software FX Posted January 28, 2003 Report Share Posted January 28, 2003 Never mind the .CHD I though the Word document contained an Image, I didn't realize it was a live Chart Object. The second question remains, do you eventually run out of resources or are the resources reclaimed by the system at some point. What exactly is the behavior you are observing. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 28, 2003 Author Report Share Posted January 28, 2003 Exactly I run. My application just crashed with appropriate Windows error message. There's no point where resources are reclaimed. This way I also can crash WinWord with rather simple script for Rational Robot. OlegZ. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:mFrmzguxCHA.1384@webserver1.softwarefx.com... > Never mind the .CHD I though the Word document contained an Image, I didn't > realize it was a live Chart Object. > > The second question remains, do you eventually run out of resources or are > the resources reclaimed by the system at some point. What exactly is the > behavior you are observing. > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted January 29, 2003 Report Share Posted January 29, 2003 We are researching into this, we don't know where the leak comes from as all we do is respond to a notification event sent by the tooltip, this resources seem to be created by the tooltip itself we are researching to see why. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 29, 2003 Author Report Share Posted January 29, 2003 Thank you, I'll wait for the results. There's another small aesthecal issue - when I move my mouse while tooltip is displayed ChartFX updates tooltiptext on every cursor movement even if tooltip text didn't changed. Anyway I think we'll succeed in our evalution process bc except this problem CFX suits all our needs. Oleg. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:QrjD897xCHA.2184@webserver1.softwarefx.com... > We are researching into this, we don't know where the leak comes from as all > we do is respond to a notification event sent by the tooltip, this resources > seem to be created by the tooltip itself we are researching to see why. > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted February 3, 2003 Report Share Posted February 3, 2003 We found the problem, it happens only when PointLabels are ON. We will test the fix some more and release a Service Pack soon. Thank you for your feedback. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
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