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"The Active X control cannot be instantiated"


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My project is written by Visual C++ 6 with Chart FX 98. It worked fine under

Win NT4.0. However, after I upgrade to Window 2K. Whenever, I click on the

Chart FX form, it pops up the error msg "The Active X control cannot be

instantiated". Does any one have the same problem??? How do you fix it?

Really appreciate your help,

Boby

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How do I re-register the control? I thought it did that when I reinstalled

the application. I do have both legal license for ChartFX 98 and new Chart

FX client server. What is design-time license? It also pop up the msg that

it requires a design-time license.

Thanks again,

Boby

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:Qa7LoZ2eCHA.2308@webserver1.softwarefx.com...

> Did you re-register the control ? what version of the component are you

> using, please check for service packs available.

>

> --

> FP

> Software FX, Inc.

>

>

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Yes, of course, I re-install ChartFX after installing Windows 2K and I got

administrator privilege on my computer. At first, I thought the ChartFX 98

is not compatible with win2K, that is why I bought the new client & server

version. However, it still doesn't solve the problem. What else do you

suggest me to do to make it work?

Thanks for your help,

Boby

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:j7aQ8W4eCHA.2308@webserver1.softwarefx.com...

> Did you re-install Chart FX 98 after installing Windows 2K ? A design-time

> license is what you have when you buy the product and install it. Make

sure

> that you are an ADMINISTRTOR when you install the software.

>

> --

> FP

> Software FX, Inc.

>

>

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Try this:

1) Create a NEW project and drop a chart in it.

2) If this works, it means your installation is fine, and the problem is

with your project. To fix your project:

a) Open the Dialog(s) where the chart is included, change the chart size

back and forth (to dirty the form) and save it.

B) Recompile and run

3) If you also get the error in a brand new project, then it is an

installation problem and the only explanation I can find is that because of

permissions issues the registry entry for the chart fx license could not be

created. Most of our users run Windows 2K, including myself and most of our

own personnel so I'm sure that Chart FX works fine in Win2K, I don't believe

this problem has nothing to do with 2K but rather it has to do with the

re-installation of the software.

--

FP

Software FX, Inc.

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I am really appreciate your time,

I have tried to reinstall the ChartFX 98.

Now, it works fine on new project, however, the old project I got this msg

"Control IDC_CHART1 could not reload its state from its data saved from the

last time the dialog editor was used. The control will be uninitallize on

the dialog." Does it mean anything to you???

Thanks,

Boby

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:1JWcxbDfCHA.3208@webserver1.softwarefx.com...

> Try this:

>

> 1) Create a NEW project and drop a chart in it.

>

> 2) If this works, it means your installation is fine, and the problem is

> with your project. To fix your project:

>

> a) Open the Dialog(s) where the chart is included, change the chart

size

> back and forth (to dirty the form) and save it.

> B) Recompile and run

>

> 3) If you also get the error in a brand new project, then it is an

> installation problem and the only explanation I can find is that because

of

> permissions issues the registry entry for the chart fx license could not

be

> created. Most of our users run Windows 2K, including myself and most of

our

> own personnel so I'm sure that Chart FX works fine in Win2K, I don't

believe

> this problem has nothing to do with 2K but rather it has to do with the

> re-installation of the software.

>

> --

> FP

> Software FX, Inc.

>

>

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I think what's happening now is that you are trying to read a resource

created with a NEWER version of Chart FX, maybe you touched the dialog AFTER

you installed Chart FX 5.x.

You should be able to read it if you install the latest service pack from

our support site. If this doesn't work, please e-mail us the resource file

containing the dialog so that we can figure out what's wrong with it.

--

FP

Software FX, Inc.

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