User (Legacy) Posted March 16, 2004 Report Posted March 16, 2004 I have seen a couple posts on the .NET client control displaying this message, but I have a silly question to ask in addition - is the .NET runtime required to be installed on the client machine in order for this control to work on that particular client? If so, what version is required....and, more importantly, why doesn't the need (or lack thereof) for that prerequisite appear anywhere in the documentation, even in the API descriptions for the HtmlTag property and GetHtmlTag method? I ask because the charts generate perfectly on my develompent box, but others (possibly without the .NET runtime) have reported seeing this message. Thanks - dB
Software FX Posted March 16, 2004 Report Posted March 16, 2004 > is the .NET runtime required to be installed on the client machine in order for this > control to work on that particular client Yes. > If so, what version is required.... Any version of the .NET Framework will do. > and, more importantly, why doesn't the need (or lack thereof) > for that prerequisite appear anywhere in the documentation, even in the API > descriptions for the HtmlTag property and GetHtmlTag method? We thought it was obvious that to run any .NET Component you need the .NET Framework. Kind of the same reason why we don't say you require Windows :-) Notice that setting the HtmlTag property or GetHtmlTag to "Auto" will produce a .NET Client ONLY if the client has the .NET Framework installed and it will produce an image otherwise. Besides the .NET framework being installed, there are other considerations, namely permissions, that can not be detected from the server but may prevent the .NET Client Component from working inside your browser. The following articles in our KB should shed some light on these issues: Q6121004. How does ChartFX.Net for the Web handle client computers that do not have the .Net framework? Q6121017. Troubleshooting the Client Component of ChartFX.Net Q6121016. My client machine displays an empty image even when I'm generating a Client Control. Q6141001. Security settings required by the .NET client control -- FP Software FX
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