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Re: Empty image box on client side!!


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Check your .NET permissions in the client. Depending on the zone in which

this page resides you might not have permissions to run .NET components

inside your browser.

Check out the following KB articles (support.softwarefx.com) for more

information:

Q6121016. My client machine displays an empty image even when I'm generating

a Client Control.

Q6121017. Troubleshooting the Client Component of ChartFX.Net

--

FP

Software FX, Inc.

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Thank you.

I've tried everything what is described in this KB- articles and in

Q6141001. Now I see the multilined textbox like the second in Q6121017. If i

set the HtmlTag not to "Auto" or ".NET" it works fine. The svg too.

My environment: Win 2003 Server with IIS 6.0 .NET 1.1. The effect is the

same on the local machine and on the client (Win XP SP1).

Would be very glad to here from you...

--

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:TlKei2q3DHA.2916@webserver1.softwarefx.com...

> Check your .NET permissions in the client. Depending on the zone in which

> this page resides you might not have permissions to run .NET components

> inside your browser.

>

> Check out the following KB articles (support.softwarefx.com) for more

> information:

>

> Q6121016. My client machine displays an empty image even when I'm

generating

> a Client Control.

>

> Q6121017. Troubleshooting the Client Component of ChartFX.Net

>

>

> --

> FP

> Software FX, Inc.

>

>

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Did you check the steps mentioned in the KB article:

-Make sure that ChartFX.Internet.Client.dll is present in your "C:\Program

Files\ChartFX.Net\ChartFX6\Download\" or which ever directory you installed

to.

-Make sure that the IUser_MachineName has read permissions over

ChartFX.Internet.Client.dll.

-Make sure that ChartFX.Internet.Client.dll is of the same version as the

rest of your ChartFX.Net dlls.

-Make sure that you are running the latest service pack or version of

ChartFX.Net.

--

FP

Software FX, Inc.

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Okay. Here is the list of the files in my virtual folder:

ChartFX.Internet.Annotation.dll 6.2.1448.28436

ChartFX.Internet.Base.dll 6.2.1448.28428

ChartFX.Internet.Client.dll 6.2.1448.28475

ChartFX.MainClient.dll 6.0.1201.29676

ChartFX.Statistical.Client.dll 6.2.1448.28526

Permissions are set to the IUSR_machine (read & read and execute)

I have the latest service packs (used the "Check for Update")

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:28f9$WE4DHA.2468@webserver3.softwarefx.com...

> Did you check the steps mentioned in the KB article:

>

> -Make sure that ChartFX.Internet.Client.dll is present in your "C:\Program

> Files\ChartFX.Net\ChartFX6\Download\" or which ever directory you

installed

> to.

> -Make sure that the IUser_MachineName has read permissions over

> ChartFX.Internet.Client.dll.

> -Make sure that ChartFX.Internet.Client.dll is of the same version as the

> rest of your ChartFX.Net dlls.

> -Make sure that you are running the latest service pack or version of

> ChartFX.Net.

>

> --

> FP

> Software FX, Inc.

>

>

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Please try the following:

1) Go to:

support.softwarefx.com/samples/cfxnet6/samples/axishandling/xaxis/scrolling.

aspx

Do you see a chart ? if not, is a client problem (not server). Make sure

your .NET permissions are set correctly.

If you CAN see a chart, then go to step 2)

2) Hit the page you are having problems with

3) Do a View Source, locate the OBJECT tag and copy the class id up to the #

sign.

4) Paste that string in your IE address bar and precede it with

http://yourserver

5) Do you get an http error ? If so, what

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Okay, I had tried point 1. It works. I can see the sample.

Next point 2, get the blank window with the scrollbars and I had open the

source, paste the object id behind http://localhost/ and get an internal

server error HTTP 500.

I tried it on an other machine (Win XP Pro) and the result is the same.

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"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:Mib8KGf4DHA.2336@webserver3.softwarefx.com...

> Please try the following:

>

> 1) Go to:

>

support.softwarefx.com/samples/cfxnet6/samples/axishandling/xaxis/scrolling.

> aspx

>

> Do you see a chart ? if not, is a client problem (not server). Make sure

> your .NET permissions are set correctly.

>

> If you CAN see a chart, then go to step 2)

>

> 2) Hit the page you are having problems with

> 3) Do a View Source, locate the OBJECT tag and copy the class id up to the

#

> sign.

> 4) Paste that string in your IE address bar and precede it with

> http://yourserver

> 5) Do you get an http error ? If so, what

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