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Failed to download chart ProtocolError


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we are currently trying to upgrade one of our servers from win2k to windows

server 2003. the charts and code have always worked fine, however, we are

now getting a 'Failed to download Chart ProtocolError - NotFound (404) when

trying to view a .NET control version of our chart. can you shed some light

on why we might be getting this? i assume it has something to do with our

new server configuration, but i don't know where to start looking.

thanks,

--chris

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more info...

the temp file gets created in the chartfx6/temp dir. and our problem looks

very similar to a post in the chartfx.net.general group titled, "new windows

2003 server" started on 7/21/2003. we followed the same steps as described

in that thread, but it appears that there was no resolution.

any help would be appreciated.

--chris

"Chris Shinkle" <cmshinkle@sep.com> wrote in message

news:%23XG1xpXmDHA.1264@WEBSERVER1...

> we are currently trying to upgrade one of our servers from win2k to

windows

> server 2003. the charts and code have always worked fine, however, we are

> now getting a 'Failed to download Chart ProtocolError - NotFound (404)

when

> trying to view a .NET control version of our chart. can you shed some

light

> on why we might be getting this? i assume it has something to do with our

> new server configuration, but i don't know where to start looking.

>

> thanks,

>

> --chris

>

>

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1) Look at the source of the page giving the error (View Source from the

browser)

2) Take the URL Pointed by DataPath and pasted in your address bar preceded

by your Web Site root.

3) Do you get a 404 error ? Is the URL correct ?

4) Check the virtual directories in your IIS. If there one called ChartFX6 ?

Where is it pointing to ?

--

FP

Software FX, Inc.

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