User (Legacy) Posted October 26, 2004 Report Share Posted October 26, 2004 On a handful of client browsers, the charts appear with the proper height but the width is reduced by 50%. This produces the full chart, but the image is scrunched and hard to read. Link to comment Share on other sites More sharing options...
Software FX Posted October 26, 2004 Report Share Posted October 26, 2004 Can you post the img tag (ang the PNG) image generated for one of those browsers ? Are you using GetHtmlTag/GetHtmlData using percentages (or strings) for width and/or height ? -- Regards, JC Software FX Support "Todd Howard" <thoward@murrayhillcompany.com> wrote in message news:11AOrd4uEHA.420@webserver3.softwarefx.com... > On a handful of client browsers, the charts appear with the proper height > but the width is reduced by 50%. This produces the full chart, but the > image > is scrunched and hard to read. > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 26, 2004 Author Report Share Posted October 26, 2004 Thank you for responding. Here is a block of code that we use to build the chart. The width is a percentage ("100%") and the height is a literal ("680") .GetHtmlTag(Width, Height, "Auto", "ChartFX") .GetHtmlTag("100%", "680", "Auto", "ChartFX") Addition info.: We are using a development, a staging and production environments. These issues only seems to appear when users are accessing the Staging server. Which would lead you to believe it to be a server issue. But, this only happens to some of the users, which leads you to believe it to be a client issue. Thank you for you help. "Software FX Support" <noreply> wrote in message news:GxTC8r4uEHA.420@webserver3.softwarefx.com... > Can you post the img tag (ang the PNG) image generated for one of those > browsers ? > Are you using GetHtmlTag/GetHtmlData using percentages (or strings) for > width and/or height ? > > -- > Regards, > > JC > Software FX Support > "Todd Howard" <thoward@murrayhillcompany.com> wrote in message > news:11AOrd4uEHA.420@webserver3.softwarefx.com... > > On a handful of client browsers, the charts appear with the proper height > > but the width is reduced by 50%. This produces the full chart, but the > > image > > is scrunched and hard to read. > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 26, 2004 Author Report Share Posted October 26, 2004 Here is the img tab from the source code from the broken browser: <img src="/cfxtemp/CFT1026_1526501E0.jpg" width="300" height="400"> Here is the source code from a working browser: <OBJECT CLASSID="CLSID:21F49842-BFA9-11d2-A89C-00104B62BDDA" TYPE="application/x-oleobject" WIDTH="100%" HEIGHT="400" ID="ChartFX" CODEBASE=/download/CfxIEAx.cab#Version=5,5,3,0 > "Software FX Support" <noreply> wrote in message news:GxTC8r4uEHA.420@webserver3.softwarefx.com... > Can you post the img tag (ang the PNG) image generated for one of those > browsers ? > Are you using GetHtmlTag/GetHtmlData using percentages (or strings) for > width and/or height ? > > -- > Regards, > > JC > Software FX Support > "Todd Howard" <thoward@murrayhillcompany.com> wrote in message > news:11AOrd4uEHA.420@webserver3.softwarefx.com... > > On a handful of client browsers, the charts appear with the proper height > > but the width is reduced by 50%. This produces the full chart, but the > > image > > is scrunched and hard to read. > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 28, 2004 Author Report Share Posted October 28, 2004 More info: - All browsers are running IE6. - I have installed the latest SP (5.5.14.3). Below is a little block of the calling ASP code. Width = "100%" Height = 680 Set ChartFX = Server.CreateObject ("ChartFX.WebServer") htmlOutput = ChartFX .GetHtmlTag(Width, Height, "Auto", "ChartFX") ... "Software FX Support" <noreply> wrote in message news:GxTC8r4uEHA.420@webserver3.softwarefx.com... > Can you post the img tag (ang the PNG) image generated for one of those > browsers ? > Are you using GetHtmlTag/GetHtmlData using percentages (or strings) for > width and/or height ? > > -- > Regards, > > JC > Software FX Support > "Todd Howard" <thoward@murrayhillcompany.com> wrote in message > news:11AOrd4uEHA.420@webserver3.softwarefx.com... > > On a handful of client browsers, the charts appear with the proper height > > but the width is reduced by 50%. This produces the full chart, but the > > image > > is scrunched and hard to read. > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 29, 2004 Report Share Posted October 29, 2004 When our control generates an image (broken browser) we ignore a percentage width/height unless you set the ImgSizeable property to true. Note that if you do that, we will generate the <img> tag using the specified width/height but we are generating a fixed size png so it is up to to browser to stretch it. -- Regards, JC Software FX Support "Todd Howard" <thoward@murrayhillcompany.com> wrote in message news:ojngVR6uEHA.424@webserver3.softwarefx.com... > Here is the img tab from the source code from the broken browser: > <img src="/cfxtemp/CFT1026_1526501E0.jpg" width="300" height="400"> > > Here is the source code from a working browser: > <OBJECT CLASSID="CLSID:21F49842-BFA9-11d2-A89C-00104B62BDDA" > TYPE="application/x-oleobject" WIDTH="100%" HEIGHT="400" ID="ChartFX" > CODEBASE=/download/CfxIEAx.cab#Version=5,5,3,0 >> > > > > "Software FX Support" <noreply> wrote in message > news:GxTC8r4uEHA.420@webserver3.softwarefx.com... >> Can you post the img tag (ang the PNG) image generated for one of those >> browsers ? >> Are you using GetHtmlTag/GetHtmlData using percentages (or strings) for >> width and/or height ? >> >> -- >> Regards, >> >> JC >> Software FX Support >> "Todd Howard" <thoward@murrayhillcompany.com> wrote in message >> news:11AOrd4uEHA.420@webserver3.softwarefx.com... >> > On a handful of client browsers, the charts appear with the proper > height >> > but the width is reduced by 50%. This produces the full chart, but the >> > image >> > is scrunched and hard to read. >> > >> > >> >> > > Link to comment Share on other sites More sharing options...
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