User (Legacy) Posted April 2, 2003 Report Share Posted April 2, 2003 I have installed ChartFX.net on a server and a web application that employs the component. Every client that tries to access the web application only gets the empty scroll box. I have tried working with permissions all over the place, but to no avail. Any ideas on what to do? Link to comment Share on other sites More sharing options...
Software FX Posted April 2, 2003 Report Share Posted April 2, 2003 Check your Download cache (gacutil /ldl). Is Chart FX Client there ? 1) If it is not there, check your server permissions (NTFS permissions) for the Download virtual directory mapped to Program Files\CfxNet\ChartFX6\Download) 2) If it is, then it is a likely to be a .NET permissions (not NT permissions) issue in your client. Try hitting our support site, some of the samples there use the Client Component (particularly under Axis Handling/X Axis/Scrolling). Do you get a chart from our site ? -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 2, 2003 Author Report Share Posted April 2, 2003 I checked the cache using the gacutil, and there were files in the cache. I also checked your web sites with an example, and the component does not download. Which permissions should I check for .net to download this? "SoftwareFX Support" <support@softwarefx.com> wrote in message news:TwZLIMW#CHA.1248@webserver1.softwarefx.com... > Check your Download cache (gacutil /ldl). > > Is Chart FX Client there ? > > 1) If it is not there, check your server permissions (NTFS permissions) for > the Download virtual directory mapped to Program > Files\CfxNet\ChartFX6\Download) > > 2) If it is, then it is a likely to be a .NET permissions (not NT > permissions) issue in your client. Try hitting our support site, some of the > samples there use the Client Component (particularly under Axis Handling/X > Axis/Scrolling). Do you get a chart from our site ? > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted April 2, 2003 Report Share Posted April 2, 2003 Check the following articles in our support site Q6141001. Security settings required by the .NET client control Q6121017. Troubleshooting the Client Component of ChartFX.Net -- Regards, JC Software FX Support "Doug Reed" <dreed@trinitycos.com> wrote in message news:kdnxfVW#CHA.1248@webserver1.softwarefx.com... > I checked the cache using the gacutil, and there were files in the cache. I > also checked your web sites with an example, and the component does not > download. Which permissions should I check for .net to download this? > "SoftwareFX Support" <support@softwarefx.com> wrote in message > news:TwZLIMW#CHA.1248@webserver1.softwarefx.com... > > Check your Download cache (gacutil /ldl). > > > > Is Chart FX Client there ? > > > > 1) If it is not there, check your server permissions (NTFS permissions) > for > > the Download virtual directory mapped to Program > > Files\CfxNet\ChartFX6\Download) > > > > 2) If it is, then it is a likely to be a .NET permissions (not NT > > permissions) issue in your client. Try hitting our support site, some of > the > > samples there use the Client Component (particularly under Axis Handling/X > > Axis/Scrolling). Do you get a chart from our site ? > > > > -- > > FP > > Software FX, Inc. > > > > > > Link to comment Share on other sites More sharing options...
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