User (Legacy) Posted January 9, 2003 Report Share Posted January 9, 2003 hello... i am using the chartfx.net control in an asp.net web application. i have been developing the app on machine and things have been working fine. today, i tried to publish my asp.net app to our production server. and i get a "missing license tag" where the chart should be. the file version of my chartFX.Internet.dll is: 6.0.1081.18401. the server file versions were lower, but after talking to a guy from the support line i called, he said it was ok to replace those dll's with the ones from my machine. so i copied them over the original ones there. all the dll's in the chartfx/bin and chartfx/chartfx6/download dir's. can someone please tell me how to resolve this issue? thanks --chris Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 9, 2003 Author Report Share Posted January 9, 2003 ok... new discovery. if i set the htmltag to "image" instead of "auto". i can get my charts to show up. i am NOT using response.write( gethtmltag( 300, 400 "auto" ). instead, i placed the control onto my aspx page and then set the properties programmatically. does it matter what order i set the properties in? i am binding my grid (setting the datasource property) to a dataset that i fill from a call to a database. thanks --chris "Chris Shinkle" <cmshinkle@sep.com> wrote in message news:JJaEDNCuCHA.2684@webserver1.softwarefx.com... > hello... > > i am using the chartfx.net control in an asp.net web application. i have > been developing the app on machine and things have been working fine. > today, i tried to publish my asp.net app to our production server. and i > get a "missing license tag" where the chart should be. > > the file version of my chartFX.Internet.dll is: 6.0.1081.18401. the server > file versions were lower, but after talking to a guy from the support line i > called, he said it was ok to replace those dll's with the ones from my > machine. so i copied them over the original ones there. all the dll's in > the chartfx/bin and chartfx/chartfx6/download dir's. > > can someone please tell me how to resolve this issue? > > thanks > --chris > > Link to comment Share on other sites More sharing options...
Software FX Posted January 10, 2003 Report Share Posted January 10, 2003 Make sure that the client component's version downloaded to the client machines are similar to the server versions. Note that to use gacutil without the path you may need to find its location and add it to the Path environment variables >> Clear the download cache C:\> gacutil /cdl >> Connect to the page generating active content >> List the download cache C:\> gacutil /ldl The version listed for ChartFX.Internet.Client.dll and ChartFX.Internet.Base.dll should be similar to the ChartFX.Internet.dll you are using (make sure you compare the one on the bin folder of your web application) -- Regards, JC Software FX Support "Chris Shinkle" <cmshinkle@sep.com> wrote in message news:JJaEDNCuCHA.2684@webserver1.softwarefx.com... > hello... > > i am using the chartfx.net control in an asp.net web application. i have > been developing the app on machine and things have been working fine. > today, i tried to publish my asp.net app to our production server. and i > get a "missing license tag" where the chart should be. > > the file version of my chartFX.Internet.dll is: 6.0.1081.18401. the server > file versions were lower, but after talking to a guy from the support line i > called, he said it was ok to replace those dll's with the ones from my > machine. so i copied them over the original ones there. all the dll's in > the chartfx/bin and chartfx/chartfx6/download dir's. > > can someone please tell me how to resolve this issue? > > thanks > --chris > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 12, 2004 Author Report Share Posted February 12, 2004 I'm getting the same error. My file versions match up except for ChartFX.MainClient.dll which is version 6.0.1201.29676. All other files are version 6.2.1417.18009. Tracy "Chris Shinkle" <cmshinkle@sep.com> wrote in message news:JJaEDNCuCHA.2684@webserver1.softwarefx.com... > hello... > > i am using the chartfx.net control in an asp.net web application. i have > been developing the app on machine and things have been working fine. > today, i tried to publish my asp.net app to our production server. and i > get a "missing license tag" where the chart should be. > > the file version of my chartFX.Internet.dll is: 6.0.1081.18401. the server > file versions were lower, but after talking to a guy from the support line i > called, he said it was ok to replace those dll's with the ones from my > machine. so i copied them over the original ones there. all the dll's in > the chartfx/bin and chartfx/chartfx6/download dir's. > > can someone please tell me how to resolve this issue? > > thanks > --chris > > Link to comment Share on other sites More sharing options...
Software FX Posted February 13, 2004 Report Share Posted February 13, 2004 This is a problem. That's OK MainClient hasn't changed. Please attach the resulting HTML page by doing Right-Click -> View Source from your browser. Also, look at the source an locate the reference to the chart fx file (*.CHW), retrieve it form your server and attach it as well. This should give us enough info to determine what the problem is. -- FP Software FX Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 19, 2004 Author Report Share Posted February 19, 2004 Here you go. Tracy "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:%23MAElqm8DHA.1816@webserver3.softwarefx.com... > This is a problem. > > That's OK MainClient hasn't changed. > > > Please attach the resulting HTML page by doing Right-Click -> View Source > from your browser. > > Also, look at the source an locate the reference to the chart fx file > (*.CHW), retrieve it form your server and attach it as well. > > This should give us enough info to determine what the problem is. > > -- > FP > Software FX > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 19, 2004 Author Report Share Posted February 19, 2004 The htm file I attached in my first reply doesn't seem to be accessible. I'm changing the name to Source.txt and trying again. "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:%23MAElqm8DHA.1816@webserver3.softwarefx.com... > This is a problem. > > That's OK MainClient hasn't changed. > > > Please attach the resulting HTML page by doing Right-Click -> View Source > from your browser. > > Also, look at the source an locate the reference to the chart fx file > (*.CHW), retrieve it form your server and attach it as well. > > This should give us enough info to determine what the problem is. > > -- > FP > Software FX > > Attachments.zip Attachments.zip Link to comment Share on other sites More sharing options...
Software FX Posted February 22, 2004 Report Share Posted February 22, 2004 The page is pointing to a chartfx.internet.client.dll version 6.2. Can you please attach the file CFT0219_08502107CBD.chw located in your Chart FX Temp. There seems to be a problem with the license saved in this file, maybe it is the license for Chart FX 6.0. I will check it in the file itself. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 23, 2004 Author Report Share Posted February 23, 2004 CFT0219_08502107CBD.chw is attached to my first post on 2/19. "Software FX Support" <support@softwarefx.com> wrote in message news:YRJya6W%23DHA.2996@webserver3.softwarefx.com... > The page is pointing to a chartfx.internet.client.dll version 6.2. > > Can you please attach the file CFT0219_08502107CBD.chw located in your Chart > FX Temp. > > There seems to be a problem with the license saved in this file, maybe it is > the license for Chart FX 6.0. I will check it in the file itself. > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted February 23, 2004 Report Share Posted February 23, 2004 Sorry about that. I missed the first posting cause I thought it was overridden by the next one. As I suspected this is a problem between Server-Client versions. It seems that you have downloaded the latest SP for Chart FX 6.2, however, you have NOT updated your Application's bin directory either because you didn't recompile it after doing the service pack or because your project references are not correctly set. The FILE version of chartfx.internet.dll in your application's BIN folder should be 6.2.1486.27906 matching the version of your client. -- FP Software FX Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 24, 2004 Author Report Share Posted February 24, 2004 I don't know how I overlooked that but you're right - I have the wrong version in my bin folder. It'll be awhile before I can test using the right version but I suspect it'll work. Thanks so much for your help. "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:LEUjxAm%23DHA.200@webserver3.softwarefx.com... > Sorry about that. I missed the first posting cause I thought it was > overridden by the next one. > > As I suspected this is a problem between Server-Client versions. > > It seems that you have downloaded the latest SP for Chart FX 6.2, however, > you have NOT updated your Application's bin directory either because you > didn't recompile it after doing the service pack or because your project > references are not correctly set. > > The FILE version of chartfx.internet.dll in your application's BIN folder > should be 6.2.1486.27906 matching the version of your client. > > -- > FP > Software FX > > Link to comment Share on other sites More sharing options...
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