User (Legacy) Posted November 22, 2002 Report Share Posted November 22, 2002 I first installed ChartFX .NET and set up a chart on a web form with HTMLTag=".NET". The interactive chart worked great - hardly any fussing around with it at all. Now it's a couple days later and instead of getting an interactive chart, I'm getting "Missing License Tag". I see in the istallation notes that there should be a ChartFX6 folder in wwwroot (there is) and it should have the following sub-folders: /Temp (yep), /Download (nope) and /License (nope) I didn't notice last week if those folders were there or not .. I presume they were. I noticed that same structure in my "program files\ChartFX for .NET" folder and so I copied the Download and License folders from there to wwwroot/ChartFX6. Didn't help - still get "Missing License Tag". After poking through the Knowledge Base, I saw a couple articles reference a "licenses.licx" file that's in my project's root folder. Myself and a co-worker each have ChartFX licenses, and I notice in the file there's a PublicKeyToken value. Does this token have to match with something in the License folder? We use MS Visual Source Safe for source code control and the licenses.licx file is part of the project and is therefore in VSS. I'm thinking that at some point I got the latest version of the .licx file (i.e. his version) and that it no longer matches the license on my PC. Am I on the right track here, or way off base? How can I get my licenses.licx file back? Will simply re-installing do the trick? Thanks for the help. Link to comment Share on other sites More sharing options...
User (Legacy) Posted November 25, 2002 Author Report Share Posted November 25, 2002 I get the same message when moving my project from my development server to my production server. Let me know if you find a solution. Thanks Collin "Dave Gilsdorf" <dgilsdorf@nationalresearch.com> wrote in message news:ev$ZQxmkCHA.1788@webserver1.softwarefx.com... > I first installed ChartFX .NET and set up a chart on a web form with > HTMLTag=".NET". The interactive chart worked great - hardly any fussing > around with it at all. > > Now it's a couple days later and instead of getting an interactive chart, > I'm getting "Missing License Tag". > > I see in the istallation notes that there should be a ChartFX6 folder in > wwwroot (there is) and it should have the following sub-folders: > /Temp (yep), > /Download (nope) and > /License (nope) > > I didn't notice last week if those folders were there or not .. I presume > they were. > > I noticed that same structure in my "program files\ChartFX for .NET" folder > and so I copied the Download and License folders from there to > wwwroot/ChartFX6. Didn't help - still get "Missing License Tag". > > After poking through the Knowledge Base, I saw a couple articles reference a > "licenses.licx" file that's in my project's root folder. Myself and a > co-worker each have ChartFX licenses, and I notice in the file there's a > PublicKeyToken value. Does this token have to match with something in the > License folder? We use MS Visual Source Safe for source code control and > the licenses.licx file is part of the project and is therefore in VSS. I'm > thinking that at some point I got the latest version of the .licx file (i.e. > his version) and that it no longer matches the license on my PC. Am I on > the right track here, or way off base? How can I get my licenses.licx file > back? Will simply re-installing do the trick? > > Thanks for the help. > > Link to comment Share on other sites More sharing options...
Software FX Posted November 25, 2002 Report Share Posted November 25, 2002 Please try the following a) in a command prompt type gacutil /cdl (you may need to navigate to the .NET Framework SDK bin folder) connect to a simple page with a chart c) type gacutil /ldl, this will show you the client components downloaded to your "download cache" d) compare these versions against the version of your server component. -- Regards, JC Software FX Support "Dave Gilsdorf" <dgilsdorf@nationalresearch.com> wrote in message news:ev$ZQxmkCHA.1788@webserver1.softwarefx.com... > I first installed ChartFX .NET and set up a chart on a web form with > HTMLTag=".NET". The interactive chart worked great - hardly any fussing > around with it at all. > > Now it's a couple days later and instead of getting an interactive chart, > I'm getting "Missing License Tag". > > I see in the istallation notes that there should be a ChartFX6 folder in > wwwroot (there is) and it should have the following sub-folders: > /Temp (yep), > /Download (nope) and > /License (nope) > > I didn't notice last week if those folders were there or not .. I presume > they were. > > I noticed that same structure in my "program files\ChartFX for .NET" folder > and so I copied the Download and License folders from there to > wwwroot/ChartFX6. Didn't help - still get "Missing License Tag". > > After poking through the Knowledge Base, I saw a couple articles reference a > "licenses.licx" file that's in my project's root folder. Myself and a > co-worker each have ChartFX licenses, and I notice in the file there's a > PublicKeyToken value. Does this token have to match with something in the > License folder? We use MS Visual Source Safe for source code control and > the licenses.licx file is part of the project and is therefore in VSS. I'm > thinking that at some point I got the latest version of the .licx file (i.e. > his version) and that it no longer matches the license on my PC. Am I on > the right track here, or way off base? How can I get my licenses.licx file > back? Will simply re-installing do the trick? > > Thanks for the help. > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted November 26, 2002 Author Report Share Posted November 26, 2002 I should probably mention that all of this is happening on my development PC - i.e. there is no other server involved at this point, just http://localhost In any case, after I cleared the cache, I navigated to http://localhost/SimpleChart/WebForm1.aspx and the interactive chart works normally. "gacutil /ldl" returns: Microsoft ® .NET Global Assembly Cache Utility. Version 1.0.3705.0 Copyright © Microsoft Corporation 1998-2001. All rights reserved. The cache of downloaded files contains the following entries: ChartFX.Internet.Base, Version=6.0.1033.30255, Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null ChartFX.Internet.Client, Version=6.0.1033.30273, Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null Number of items = 2 I then closed the browser and cleared the cache ("gacutil /cdl" said another process was still using it, so I rebooted and then sucessfully cleared the cache.) Then I navigated to http://localhost/MyRealApp/mGraph.aspx and only see the "Missing License Tag" message. "gacutil /ldl" returns the same information: Microsoft ® .NET Global Assembly Cache Utility. Version 1.0.3705.0 Copyright © Microsoft Corporation 1998-2001. All rights reserved. The cache of downloaded files contains the following entries: ChartFX.Internet.Base, Version=6.0.1033.30255, Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null ChartFX.Internet.Client, Version=6.0.1033.30273, Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null Number of items = 2 I should also mention that if I change HTMLTag="Image" I'm able to produce a non-interactive chart. Link to comment Share on other sites More sharing options...
Software FX Posted November 26, 2002 Report Share Posted November 26, 2002 Are you using build 1033 of the server component, please check the version of ChartFX.Internet.dll in your web application bin folder. -- Regards, JC Software FX Support "Dave Gilsdorf" <dgilsdorf@nationalresearch.com> wrote in message news:xqWqs6WlCHA.1060@webserver1.softwarefx.com... > I should probably mention that all of this is happening on my development > PC - i.e. there is no other server involved at this point, just > http://localhost > > In any case, after I cleared the cache, I navigated to > http://localhost/SimpleChart/WebForm1.aspx and the interactive chart works > normally. "gacutil /ldl" returns: > Microsoft ® .NET Global Assembly Cache Utility. Version 1.0.3705.0 > Copyright © Microsoft Corporation 1998-2001. All rights reserved. > > The cache of downloaded files contains the following entries: > ChartFX.Internet.Base, Version=6.0.1033.30255, Culture=neutral, > PublicKeyToken=a1878e2052c08dce, Custom=null > ChartFX.Internet.Client, Version=6.0.1033.30273, > Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null > > Number of items = 2 > > I then closed the browser and cleared the cache ("gacutil /cdl" said another > process was still using it, so I rebooted and then sucessfully cleared the > cache.) > > Then I navigated to http://localhost/MyRealApp/mGraph.aspx and only see the > "Missing License Tag" message. "gacutil /ldl" returns the same information: > Microsoft ® .NET Global Assembly Cache Utility. Version 1.0.3705.0 > Copyright © Microsoft Corporation 1998-2001. All rights reserved. > > The cache of downloaded files contains the following entries: > ChartFX.Internet.Base, Version=6.0.1033.30255, Culture=neutral, > PublicKeyToken=a1878e2052c08dce, Custom=null > ChartFX.Internet.Client, Version=6.0.1033.30273, > Culture=neutral, PublicKeyToken=a1878e2052c08dce, Custom=null > > Number of items = 2 > > I should also mention that if I change HTMLTag="Image" I'm able to produce a > non-interactive chart. > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted November 26, 2002 Author Report Share Posted November 26, 2002 That did it .. Thanks alot! Link to comment Share on other sites More sharing options...
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