User (Legacy) Posted May 18, 2006 Report Share Posted May 18, 2006 How can I tell if the Chart FX client has installed properly on an XP client or better yet, determine why its no longer working? We have some users that are being prompted to download the client object, even though it was previously installed on their workstations. Under Windows 2000, I would search for the files CfxIEAx.ocx and SfxBar.dll, or look for the registry key, HKLM\Software\Software FX, Inc.\ChartFX Internet Edition\Palettes. Neither of these approaches appear to work in XP. Also, are the steps for performing a manual installation on an XP client the same as for a Win 2000 client? Thx. Link to comment Share on other sites More sharing options...
Software FX Posted May 22, 2006 Report Share Posted May 22, 2006 Compare the version specified in the CODEBASE against the actual version of the Client Control (CfxIEAx.ocx) and your .CAB file. If they are different, the control will download every time. Apart from more aggressive security settings in XP, there is no difference in how to install or use the Client Control here vs. Windows 2000. Is the control running correctly after it downloads ? -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.