An exception occurred: 'PaintInfo'

[User (Legacy)]

Sometimes the first time a chart is displayed on an ASP page (using ChartFX 

5.5) that has a handful of annotation objects (placed using PaintInfo to get 

the position of a marker), I get an exception:

error '800a01fb'

An exception occurred: 'PaintInfo'

The exception occurs when getting at the second item I'm after for a series.

However, I'll refresh the page, and the chart will come up fine the second 

time.

I don't have much more information than that at this point, but I'm 

wondering if this kind of thing has ever been a problem before?

Thanks!

-Daniel

[Software FX]

PaintInfo may crash if you pass wrong parameters to it.

So the first thing I would check is what parameters are being passes to it 

when the crash occurs.

-- 

FP

Software FX

[User (Legacy)]

Thanks for the response.

The strange thing is that when the exact same parameters are used several 

times, I only get the problem the first time (sometimes), and then 

subsequent times all succeed fine.  It might be I'm only getting it after 

restarting, and then creating a chart for the first time (one that has 

annotation objects where I use PaintInfo to place it).

Thanks,

-Daniel

"SoftwareFX Support" <noreply@softwarefx.com> wrote in message 

news:bHpX0N44EHA.1580@webserver3.softwarefx.com...

> PaintInfo may crash if you pass wrong parameters to it.

>

> So the first thing I would check is what parameters are being passes to it 

> when the crash occurs.

>

> -- 

> FP

> Software FX

>

[Software FX]

Do you have a repro case ? There is not much I can do without one.

-- 

FP

Software FX