Jump to content
Software FX Community

An exception occurred: 'PaintInfo'

User (Legacy)

Recommended Posts

Sometimes the first time a chart is displayed on an ASP page (using ChartFX 

5.5) that has a handful of annotation objects (placed using PaintInfo to get

the position of a marker), I get an exception:

error '800a01fb'

An exception occurred: 'PaintInfo'

The exception occurs when getting at the second item I'm after for a series.

However, I'll refresh the page, and the chart will come up fine the second


I don't have much more information than that at this point, but I'm

wondering if this kind of thing has ever been a problem before?



Link to comment
Share on other sites

Thanks for the response.

The strange thing is that when the exact same parameters are used several

times, I only get the problem the first time (sometimes), and then

subsequent times all succeed fine. It might be I'm only getting it after

restarting, and then creating a chart for the first time (one that has

annotation objects where I use PaintInfo to place it).



"SoftwareFX Support" <noreply@softwarefx.com> wrote in message


> PaintInfo may crash if you pass wrong parameters to it.


> So the first thing I would check is what parameters are being passes to it

> when the crash occurs.


> --

> FP

> Software FX


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...