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4.5 patch


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We are running WinNT sp 6 on IIS

When I execute the upgrade patch it starts the install and then Dr Watsons.

Without anything being installed.

"SoftwareFX Support" <noreply@softwarefx.com> wrote in message

news:21UCpP3CEHA.200@webserver3.softwarefx.com...

> No. This is not common.

>

> Can you please give us some details as for when do you get this error,

what

> OS are you running, etc.

>

> --

> FP

> Software FX

>

>

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You say you get an error when you "execute the upgrade pack". How was this

upgrade pack obtained ?

Have you tried downloading the SP again from another location (maybe it got

cut of or something).

If this doesn't solve the problem please contact our support dept. they can

go with you through some checks in your computer to determine what's failing

or they will provide you with alternative ways of updating your components.

--

FP

Software FX

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I used the support site to obtain it.  Through the download & the install on

the ActiveX/Java Client you have on the website.

I am wondering if this SP is not compatible with the OS version. NT4

"SoftwareFX Support" <noreply@softwarefx.com> wrote in message

news:5%23zaZ4PDEHA.4068@webserver3.softwarefx.com...

> You say you get an error when you "execute the upgrade pack". How was this

> upgrade pack obtained ?

>

> Have you tried downloading the SP again from another location (maybe it

got

> cut of or something).

>

> If this doesn't solve the problem please contact our support dept. they

can

> go with you through some checks in your computer to determine what's

failing

> or they will provide you with alternative ways of updating your

components.

>

>

> --

> FP

> Software FX

>

>

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