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ChartFX trial version - IIS install settings


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Hi all!

Having some dramas getting the trial version of ChartFX, specifically the

IIS side of things. I'm running 2003 .net server (beta 2), and the trial

version 5.4.10.3 install executable. I have ensured that all options are

checked in the install list, including the IIS virtual directories.

During the installation, it stops and restarts IIS as it should, but fails

to install the virtual directories into any of the web sites I specify. I

have tried a number of different things to get it going manually, (like

adding the "Web" directory as a virtual directory of a site), but obviously

I'm missing a few steps in the process in attempting it this way - like

registration of packages / license etc.

An example of my problems happens when I open the default.htm file in the

Web directory - from windows explorer, it loads the WebBarCtl.htm frame

without any dramas, and the embedded component is fine. However, if I browse

this file via the IIS hosted virtual directory, the WebBarCtl.htm frame

never loads and never gives an error message - it simply does nothing!

I presumed that the trial install *should* have loaded all the appropriate

IIS settings for me? Is there any security settings I need to check to allow

these IIS settings to be installed? Or am I just missing something seriously

obvious? :^)

Many thanks in advance!

Mike

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Ok found an explanation...

http://support.softwarefx.com/kb/143/2/058.htm

Consequently, I have created a brand new web site in IIS and set it's home

directory to c:\Program Files\CFXie\Web. I have followed the instructions

for adding the virtual directories manually, and have set the appropriate

permissions, but still no luck! I have also tried creating and opening the

test html code, as below :

<html>

<head>

<title>Troubleshooting the Server Component</title>

</head>

<body>

<%

Set chart = Server.CreateObject("ChartFX.WebServer")

%>

<%= chart.GetHtmlTag(500,350) %>

</body>

</html>

... But this produces a blank page with no errors returned and no broken

image/links!

Any thoughts?

Thanks again!

Mike

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Can you check what is returned in the HTML page (view source) ?

--

Regards,

JC

Software FX Support

"Mike" <elxr8@hotmail.com> wrote in message

news:IciH2%23bXDHA.3936@WEBSERVER1...

> Ok found an explanation...

>

> http://support.softwarefx.com/kb/143/2/058.htm

>

> Consequently, I have created a brand new web site in IIS and set it's home

> directory to c:\Program Files\CFXie\Web. I have followed the instructions

> for adding the virtual directories manually, and have set the appropriate

> permissions, but still no luck! I have also tried creating and opening the

> test html code, as below :

>

> <html>

>

> <head>

>

> <title>Troubleshooting the Server Component</title>

>

> </head>

>

> <body>

>

> <%

>

> Set chart = Server.CreateObject("ChartFX.WebServer")

>

> %>

>

> <%= chart.GetHtmlTag(500,350) %>

>

> </body>

>

> </html>

>

> ... But this produces a blank page with no errors returned and no broken

> image/links!

>

> Any thoughts?

>

> Thanks again!

> Mike

>

>

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Here is a dump of the page source when viewed from a second machine...

<html>

<head>

<title>Troubleshooting the Server Component</title>

</head>

<body>

<%

Set chart = Server.CreateObject("ChartFX.WebServer")

%>

<%= chart.GetHtmlTag(500,350) %>

</body>

</html>

Not a stunning success :) Ok I'm missing something blatantly obvious here

aren't I.. going nuts!

Cheers

Mike

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:JPsi97fXDHA.3936@WEBSERVER1...

> Can you check what is returned in the HTML page (view source) ?

>

> --

> Regards,

>

> JC

> Software FX Support

> "Mike" <elxr8@hotmail.com> wrote in message

> news:IciH2%23bXDHA.3936@WEBSERVER1...

> > Ok found an explanation...

> >

> > http://support.softwarefx.com/kb/143/2/058.htm

> >

> > Consequently, I have created a brand new web site in IIS and set it's

home

> > directory to c:\Program Files\CFXie\Web. I have followed the

instructions

> > for adding the virtual directories manually, and have set the

appropriate

> > permissions, but still no luck! I have also tried creating and opening

the

> > test html code, as below :

> >

> > <html>

> >

> > <head>

> >

> > <title>Troubleshooting the Server Component</title>

> >

> > </head>

> >

> > <body>

> >

> > <%

> >

> > Set chart = Server.CreateObject("ChartFX.WebServer")

> >

> > %>

> >

> > <%= chart.GetHtmlTag(500,350) %>

> >

> > </body>

> >

> > </html>

> >

> > ... But this produces a blank page with no errors returned and no broken

> > image/links!

> >

> > Any thoughts?

> >

> > Thanks again!

> > Mike

> >

> >

>

>

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Thanks for the assistance, but after more hair-pulling, I have dropped back

to Windows 2000 Server and have re-installed ChartFX without any dramas

whatsoever! Smooth as silk.. now to explore the product! :)

Thanks again

Mike

"SoftwareFX Support" <support@softwarefx.com> wrote in message

news:7nG8nkBYDHA.3464@WEBSERVER1...

> This is the sour in your sever, can you please post the source in the

client

> (right-click View Source from the browser).

>

> --

> FP

> Software FX, Inc.

>

>

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