User (Legacy) Posted August 4, 2003 Report Share Posted August 4, 2003 When we generate an Image Chart the colors are not displayed correctly. When we generate the Chart using ActiveX, the chart is displayed correctly. Example: http://www.surveyworld.net/test/chart.asp What are we doing wrong? With kind regards, Rob Janssen Link to comment Share on other sites More sharing options...
Software FX Posted August 4, 2003 Report Share Posted August 4, 2003 When generating an image ChartFX uses the video driver settings of the server, it looks like you server is setup for 16 colors display. Try logging in as Administrator and change the video settings to 32K colors or more. -- Regards, JC Software FX Support "Rob Janssen" <r.janssen@syncforce.com> wrote in message news:iisurRoWDHA.1496@WEBSERVER1... > When we generate an Image Chart the colors are not displayed correctly. > When we generate the Chart using ActiveX, the chart is displayed correctly. > > Example: > http://www.surveyworld.net/test/chart.asp > > What are we doing wrong? > > With kind regards, > > Rob Janssen > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted August 4, 2003 Author Report Share Posted August 4, 2003 Our server is setup for 256 colors display. We also have the ChartFX component installed on a develop server. When we set the display colors to 256 on our develop server everything is still working ok. But on our webserver it isn't working fine. Can we solve this problem? Kind regards, Rob Janssen "SoftwareFX Support" <support@softwarefx.com> wrote in message news:zlq9aHpWDHA.1484@WEBSERVER1... > When generating an image ChartFX uses the video driver settings of the > server, it looks like you server is setup for 16 colors display. Try logging > in as Administrator and change the video settings to 32K colors or more. > > -- > Regards, > > JC > Software FX Support > "Rob Janssen" <r.janssen@syncforce.com> wrote in message > news:iisurRoWDHA.1496@WEBSERVER1... > > When we generate an Image Chart the colors are not displayed correctly. > > When we generate the Chart using ActiveX, the chart is displayed > correctly. > > > > Example: > > http://www.surveyworld.net/test/chart.asp > > > > What are we doing wrong? > > > > With kind regards, > > > > Rob Janssen > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted August 5, 2003 Report Share Posted August 5, 2003 I reconnected to your URL (don't know if this the development server or the production one) and the chart now looks fine. Please note that if your server is setup at 256 colors we will use palettes, if you use 32K colors or more you will get "true-color" charts. -- Regards, JC Software FX Support "Rob Janssen" <r.janssen@syncforce.com> wrote in message news:EdqwpopWDHA.1496@WEBSERVER1... > Our server is setup for 256 colors display. > > We also have the ChartFX component installed on a develop server. > When we set the display colors to 256 on our develop server everything is > still working ok. > > But on our webserver it isn't working fine. > > Can we solve this problem? > > Kind regards, > > Rob Janssen > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > news:zlq9aHpWDHA.1484@WEBSERVER1... > > When generating an image ChartFX uses the video driver settings of the > > server, it looks like you server is setup for 16 colors display. Try > logging > > in as Administrator and change the video settings to 32K colors or more. > > > > -- > > Regards, > > > > JC > > Software FX Support > > "Rob Janssen" <r.janssen@syncforce.com> wrote in message > > news:iisurRoWDHA.1496@WEBSERVER1... > > > When we generate an Image Chart the colors are not displayed correctly. > > > When we generate the Chart using ActiveX, the chart is displayed > > correctly. > > > > > > Example: > > > http://www.surveyworld.net/test/chart.asp > > > > > > What are we doing wrong? > > > > > > With kind regards, > > > > > > Rob Janssen > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
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