Jump to content
Software FX Community

Server Service Pack for ChartFX Internet


User (Legacy)
 Share

Recommended Posts

I'm having trouble installing the latetst Server Service Pack (on WinNT4.0

Server SP6). The downloading appears to run fine but then it never

attempts to shut down the IIS services. No update is made.

Someone on your support staff once coached me on how to nurse the process

along by manually shutting down some services. Can you refresh my memory on

the pattern to follow. For example, is this the right sequence to follow?

1. Have all services running as usual

2. Run the install

3. Stop and re-start all IIS related services.

Or should services be stopped first, before trying the install?

I believe I've tried both sequences and no luck so far...

Thank you,

Jim Miller

Link to comment
Share on other sites

  • 2 weeks later...

Hello,

I would recommend that you stop IIS Admin first and then run the update

program. Then start IIS Admin again.

JT

Software FX

Tech. Support.

Support at SoftwareFX.com

"Jim Miller" <james.miller@pnl.gov> wrote in message

news:ElpRDv8HDHA.1600@webserver1.softwarefx.com...

> I'm having trouble installing the latetst Server Service Pack (on WinNT4.0

> Server SP6). The downloading appears to run fine but then it never

> attempts to shut down the IIS services. No update is made.

>

> Someone on your support staff once coached me on how to nurse the process

> along by manually shutting down some services. Can you refresh my memory

on

> the pattern to follow. For example, is this the right sequence to follow?

>

> 1. Have all services running as usual

> 2. Run the install

> 3. Stop and re-start all IIS related services.

>

> Or should services be stopped first, before trying the install?

>

> I believe I've tried both sequences and no luck so far...

>

> Thank you,

>

> Jim Miller

>

>

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...