User (Legacy) Posted February 4, 2003 Report Share Posted February 4, 2003 Hello, I tried to update my server components today and noticed that everything got updated except the CfxIESrv.dll. I currently have version 5.5.1.0 (and I see 5.5.10.2 is out there on your installer). Is there some date limit restricting how long we can apply service packs to Chart FX IE 2000? The service pack installer seemed to run fine and appeared to be able to shut down and restart all the related services. Thanks, Jim Link to comment Share on other sites More sharing options...
Software FX Posted February 5, 2003 Report Share Posted February 5, 2003 No, there is no date-limit that restricts applying service packs. Did everything else got updated ? Did you try to apply the update a second time ? If the problem persists, we leave a log file in the same folder where your product is installed every time you run a service pack, so you may want to email us the log. -- Regards, JC Software FX Support "Jim Miller" <james.miller@pnl.gov> wrote in message news:jYtaRrKzCHA.2132@webserver1.softwarefx.com... > Hello, > > I tried to update my server components today and noticed that everything got > updated except the CfxIESrv.dll. I currently have version 5.5.1.0 (and I > see 5.5.10.2 is out there on your installer). Is there some date limit > restricting how long we can apply service packs to Chart FX IE 2000? The > service pack installer seemed to run fine and appeared to be able to shut > down and restart all the related services. > > Thanks, > > Jim > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted February 5, 2003 Author Report Share Posted February 5, 2003 Today I tried it again and everything worked fine. Funny, yesterday I tried it on two different machines and got the same behavior, and today it worked fine on both machines. One additional related problem: I got the "no data available" message as discussed in Q1431056. The update didn't change the CfxSrv.ini file for me. It still had references to the old ActiveX and Plugin. So I updated those by hand and all is well again. --Jim "Software FX Support" <support@softwarefx.com> wrote in message news:0dbdd$SzCHA.2552@webserver1.softwarefx.com... > No, there is no date-limit that restricts applying service packs. > > Did everything else got updated ? > > Did you try to apply the update a second time ? If the problem persists, we > leave a log file in the same folder where your product is installed every > time you run a service pack, so you may want to email us the log. > > -- > Regards, > > JC > Software FX Support > "Jim Miller" <james.miller@pnl.gov> wrote in message > news:jYtaRrKzCHA.2132@webserver1.softwarefx.com... > > Hello, > > > > I tried to update my server components today and noticed that everything > got > > updated except the CfxIESrv.dll. I currently have version 5.5.1.0 (and I > > see 5.5.10.2 is out there on your installer). Is there some date limit > > restricting how long we can apply service packs to Chart FX IE 2000? The > > service pack installer seemed to run fine and appeared to be able to shut > > down and restart all the related services. > > > > Thanks, > > > > Jim > > > > > > Link to comment Share on other sites More sharing options...
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