User (Legacy) Posted October 9, 2002 Report Share Posted October 9, 2002 Hello! I have tried to use your article on ensuring that a client machine has the most recent version of ChartFX, but it does not work. Therefore, I now have to come up with my own method. How can I find out the version of the ActiveX control on the client machine? If I can do that, I will be able to point the user to a page where they can download the control I tried the process on one of the machines at our offices. Our server has version 5.5.6.0 and the client had a previous version. I did everything I was supposed to do, but when I went back to the page which contains the graphs, the control did not update. Any ideas? A rapid response would be appreciated as this is quite a big problem for us Cheers Paul Link to comment Share on other sites More sharing options...
Software FX Posted October 9, 2002 Report Share Posted October 9, 2002 You don't have to know the version of ChartFX in your clients machines, you DO have to make sure that the CfxSrv.ini config file contains Codebase and PluginVersion entries updated with the version of ChartFX that you want to "push" to your clients machines. Note that these entries are cached so if you manually modify this file you will have restart IIS, as an alternate there is a method you can invoke (LoadDefault) to force a reload of this file. -- Regards, JC Software FX Support "Paul Saxton" <paul.saxton@stcenergy.com> wrote in message news:pZDe9P6bCHA.1228@webserver1.softwarefx.com... > Hello! > > I have tried to use your article on ensuring that a client machine has the > most recent version of ChartFX, but it does not work. Therefore, I now have > to come up with my own method. > > How can I find out the version of the ActiveX control on the client machine? > If I can do that, I will be able to point the user to a page where they can > download the control > > I tried the process on one of the machines at our offices. Our server has > version 5.5.6.0 and the client had a previous version. I did everything I > was supposed to do, but when I went back to the page which contains the > graphs, the control did not update. > > Any ideas? A rapid response would be appreciated as this is quite a big > problem for us > > Cheers > > Paul > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 9, 2002 Author Report Share Posted October 9, 2002 Hello Justin! As said in my posting, I followed your instructions in the document and it does not work I need some other way of doing it Cheers Paul "Software FX Support" <support@softwarefx.com> wrote in message news:KFiqVn8bCHA.3620@webserver1.softwarefx.com... > You don't have to know the version of ChartFX in your clients machines, you > DO have to make sure that the CfxSrv.ini config file contains Codebase and > PluginVersion entries updated with the version of ChartFX that you want to > "push" to your clients machines. > > Note that these entries are cached so if you manually modify this file you > will have restart IIS, as an alternate there is a method you can invoke > (LoadDefault) to force a reload of this file. > > -- > Regards, > > JC > Software FX Support > "Paul Saxton" <paul.saxton@stcenergy.com> wrote in message > news:pZDe9P6bCHA.1228@webserver1.softwarefx.com... > > Hello! > > > > I have tried to use your article on ensuring that a client machine has the > > most recent version of ChartFX, but it does not work. Therefore, I now > have > > to come up with my own method. > > > > How can I find out the version of the ActiveX control on the client > machine? > > If I can do that, I will be able to point the user to a page where they > can > > download the control > > > > I tried the process on one of the machines at our offices. Our server has > > version 5.5.6.0 and the client had a previous version. I did everything I > > was supposed to do, but when I went back to the page which contains the > > graphs, the control did not update. > > > > Any ideas? A rapid response would be appreciated as this is quite a big > > problem for us > > > > Cheers > > > > Paul > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 9, 2002 Report Share Posted October 9, 2002 Have you checked the object tag generated by our server control ? Are you using IE or Netscape ? -- Regards, JC Software FX Support "Paul Saxton" <psaxton@onetel.net.uk> wrote in message news:7ggviz8bCHA.556@webserver1.softwarefx.com... > Hello Justin! > > As said in my posting, I followed your instructions in the document and it > does not work > > I need some other way of doing it > > Cheers > > Paul > > "Software FX Support" <support@softwarefx.com> wrote in message > news:KFiqVn8bCHA.3620@webserver1.softwarefx.com... > > You don't have to know the version of ChartFX in your clients machines, > you > > DO have to make sure that the CfxSrv.ini config file contains Codebase and > > PluginVersion entries updated with the version of ChartFX that you want to > > "push" to your clients machines. > > > > Note that these entries are cached so if you manually modify this file you > > will have restart IIS, as an alternate there is a method you can invoke > > (LoadDefault) to force a reload of this file. > > > > -- > > Regards, > > > > JC > > Software FX Support > > "Paul Saxton" <paul.saxton@stcenergy.com> wrote in message > > news:pZDe9P6bCHA.1228@webserver1.softwarefx.com... > > > Hello! > > > > > > I have tried to use your article on ensuring that a client machine has > the > > > most recent version of ChartFX, but it does not work. Therefore, I now > > have > > > to come up with my own method. > > > > > > How can I find out the version of the ActiveX control on the client > > machine? > > > If I can do that, I will be able to point the user to a page where they > > can > > > download the control > > > > > > I tried the process on one of the machines at our offices. Our server > has > > > version 5.5.6.0 and the client had a previous version. I did everything > I > > > was supposed to do, but when I went back to the page which contains the > > > graphs, the control did not update. > > > > > > Any ideas? A rapid response would be appreciated as this is quite a big > > > problem for us > > > > > > Cheers > > > > > > Paul > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 10, 2002 Report Share Posted October 10, 2002 Please attach the <OBJECT> tag generated in your page by doing a "View Source" -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
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