problem with oversized tempoarary files

[User (Legacy)]

We at Bank Leumi Israel  have Chart FX 5.5 installed on a windows 2000

advanced server managed by an NLB cluster with app-center installed on it.

The product is used by an intranet application

The charts are created in a temp directory. For some reason unknown to us,

every so often a ctf file is created whose size is between 500MB to 1 GB

instead of the normal 3 - 6 kb.

 We have no knowledge of a graph in our application that could cause the

creation of such a large file.

Needless to say after a couple of hours the server runs out of memory and

gets stuck.

Please advise as to the reason for this problem  and how we can get around

this problem.

[Software FX]

How often does this happen ?

What ChartFX build (version) are you using ?

Have you tried to setup ChartFX in a test server and stress test some of

your pages (one at a time), this could help you find which page generates

the oversized chart and help us fix the problem (or let you know if you are

doing something wrong in your code).

--

Regards,

JC

Software FX Support

"taite steve" <stevet@bll.co.il> wrote in message

news:bHHQqe7ZCHA.3136@webserver1.softwarefx.com...

> We at Bank Leumi Israel  have Chart FX 5.5 installed on a windows 2000

> advanced server managed by an NLB cluster with app-center installed on it.

> The product is used by an intranet application

>

> The charts are created in a temp directory. For some reason unknown to us,

> every so often a ctf file is created whose size is between 500MB to 1 GB

> instead of the normal 3 - 6 kb.

>  We have no knowledge of a graph in our application that could cause the

> creation of such a large file.

>

> Needless to say after a couple of hours the server runs out of memory and

> gets stuck.

>

> Please advise as to the reason for this problem  and how we can get around

> this problem.

>

>

>

>