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ChartFX cause IE stop responding


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My Server Platform: Windows 2000 SP2 + IIS 5.0 + Most Recently Update for

IIS 5

ChartFX Version: ChartFX IE 2000 v5.5.3.0

When I use default settings for chartfx in asp,or there are no actual data

to be passed to it(such as chart_hidden),there are no issues about neither

at client nor at server. But when I pass actual data to it use OpenDataEx

method or Adoresultset method, the client IE will freeze. I have tested it

on IE 5.5 and IE 6.0 and there are the same situations on both of them.

I have an emergency need to answer to this question.

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Can you post some sample code that freezes your clients ? A sample using

OpenDataEx is preferred since we would not depend on having your database.

--

Regards

JC

Software FX Support

"Ricky" <rickysong###@21cn.com> wrote in message

news:#oIpB9OACHA.1088@webserver1.softwarefx.com...

> My Server Platform: Windows 2000 SP2 + IIS 5.0 + Most Recently Update for

> IIS 5

> ChartFX Version: ChartFX IE 2000 v5.5.3.0

>

> When I use default settings for chartfx in asp,or there are no actual data

> to be passed to it(such as chart_hidden),there are no issues about neither

> at client nor at server. But when I pass actual data to it use OpenDataEx

> method or Adoresultset method, the client IE will freeze. I have tested it

> on IE 5.5 and IE 6.0 and there are the same situations on both of them.

>

> I have an emergency need to answer to this question.

>

>

>

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Now I found that this problem may be caused by another ActiveX control. This

control is written by us with Visual Basic. We contain a ComponentOne

VSFlexGrid control in it to display a data table in Web page. If only we

execute one method of this control - named AllNetData in HTML file using

Client-Side Javascript, IE will be frozen. In

this method we adjust the size and background color of VSFlexGrid control. I

am not sure if there are compatibility issues or conflicts in VSFlexGrid

control or ChartFX control. Any way, if we comment the code to execute this

method, all the pains will get away.

And another strange thing is that it only happend on some specific platform.

In my first post I tested two platforms on which this problem has been

issued, including IE 5.5 + Windows 2000 and IE 6 + Windows 2000. But when I

tested other platforms today - including IE 5.01 + Windows 2000 and IE 6 +

Windows XP, there is no problem on these two platforms.

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Have you tried a page with your control and without ChartFX ? Does it freeze

when invoking the AllNetData method ?

--

Regards

JC

Software FX Support

"Ricky" <rickysong###@21cn.com> wrote in message

news:0Jyc6uWACHA.2736@webserver1.softwarefx.com...

> Now I found that this problem may be caused by another ActiveX control.

This

> control is written by us with Visual Basic. We contain a ComponentOne

> VSFlexGrid control in it to display a data table in Web page. If only we

> execute one method of this control - named AllNetData in HTML file using

> Client-Side Javascript, IE will be frozen. In

> this method we adjust the size and background color of VSFlexGrid control.

I

> am not sure if there are compatibility issues or conflicts in VSFlexGrid

> control or ChartFX control. Any way, if we comment the code to execute

this

> method, all the pains will get away.

>

> And another strange thing is that it only happend on some specific

platform.

> In my first post I tested two platforms on which this problem has been

> issued, including IE 5.5 + Windows 2000 and IE 6 + Windows 2000. But when

I

> tested other platforms today - including IE 5.01 + Windows 2000 and IE 6 +

> Windows XP, there is no problem on these two platforms.

>

>

>

>

>

>

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