Software FX Posted October 24, 2000 Report Share Posted October 24, 2000 Hello, This problem is caused when the permissions on the directory called "Config" are set to read only for IUser_MachineName. The files within this directory control browser detection. These files need to be set to both read and write otherwise browser detection will fail. The result is that ChartFX does not know what the client's browser supports so it will display a jpeg image because it will fit any web browser. There is an article on our support site that covers this very topic http://support.softwarefx.com/kb/141/1/009.htm. Justin Trask Software FX -----Original Message----- From: andy sullivan [mailto:sullivanag@home.com] Posted At: Monday, October 23, 2000 2:14 PM Posted To: Server Conversation: Active-X not displaying, getting JPG instead Subject: Active-X not displaying, getting JPG instead Hello group I recently upgraded one of our web servers from NT 4 and IIS 4 to Windows 2000 running IIS 5. The problem I am now experiencing is that a small JPG image is being displayed where the Active-X viewer used to be. The HTML source sent back to the client is nothing like it should be. I installed ChartFX IE 2000 from the same install file as before and verified I entered the license key correctly. I have even tried to reinstall. It also appears that all of the virtual directories on the web server exist and the proper file system security is set. I even set file permissions so that everyone has FULL access to the files. Can someone point me in the right direction to solve this problem? Andy Link to comment Share on other sites More sharing options...
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