RE: Printing chart images with IE 5

[Software FX]

I retried several printers using IE5 and the image was printed correctly, can you send us one of the PNGs that gets printed incorrectly and describe the OS and printer driver you used ?

Regards, 

Juan Cegarra 

Software FX, Inc. 

http://support.softwarefx.com 

-----Original Message----- 

From: Christophe Galibert 

[ mailto:christophe.galibert@sanofi-synthelabo.com] 

Posted At: Thursday, June 08, 2000 1:34 PM 

Posted To: Server 

Conversation: Printing chart images with IE 5 

Subject: Printing chart images with IE 5 

Hi Juan, 

Many of our customers use the printing capability of their browsers to print 

image 

generated charts (PNG format). 

This works fine with Netscape or IE 4, but image printed with IE 5 have a 

dark (B&W printers) or pink (color printers) background while the image 

displayed on the screen has a white background. 

This happens on every combination of IE 5 browser/printers we have tried so 

far. 

Is there a way to correct this ? 

Thanks, 

   Christophe. (please also answer by mail, as I have no news access at work 

anymore: christophe.galibert@sanofi-synthelabo.com)