User (Legacy) Posted October 9, 2006 Report Share Posted October 9, 2006 i dont know why am not getting my answer , strange is it me or Francisco is ignoring my Posts!!!!!!!!????? any way hope we get answer for this Q? is this right i mean the Nesting of the chart XML Config file coz the windows effect update is not working <chartfx> --> <PssOutput> <HandlerURL>/myAppFolder</HandlerURL> <Authenticate>false</Authenticate> </PssOutput> <!-- to disable the windows Update Effect --> <CfxIESettings> <AXCompat>True</AXCompat> </CfxIESettings> </chartfx> Link to comment Share on other sites More sharing options...
Software FX Posted October 9, 2006 Report Share Posted October 9, 2006 First of all chill ! This is a public newsgroup and it is a comunity of developers using Chart FX, my participation is voluntary, if you have an urgent suopport matter contact Software FX Support directly. I have answer many other postings from you, however in some postings all you do is complain but you provide no usefull information that will help us determine what the problem is and how to solve it. In the furute I suggest than whenever you post something on this or any other newsgroup to keep your tone down. It will get you better results. As for this question. No this is NOT right, <CfxIESettings> and <chartfx> are both "root" nodes that can be interchanged (for back-compatibility reasons). The correct way would be: <chartfx> <PssOutput> <HandlerURL>/myAppFolder</HandlerURL> <Authenticate>false</Authenticate> </PssOutput> <!-- to disable the windows Update Effect --> <AXCompat>True</AXCompat> </chartfx> -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 10, 2006 Author Report Share Posted October 10, 2006 hi Francisco Sorry for the tone , and ur doing a gr8 Job here . but u know things happens , and the only thing is driving me crazy the Chart errors and testers is killing me the want the same effect of old chartFx sorry man again Ta "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:ZxCLPT96GHA.3388@webserver3.softwarefx.com... > First of all chill ! This is a public newsgroup and it is a comunity of > developers using Chart FX, my participation is voluntary, if you have an > urgent suopport matter contact Software FX Support directly. > > I have answer many other postings from you, however in some postings all > you do is complain but you provide no usefull information that will help > us determine what the problem is and how to solve it. > > In the furute I suggest than whenever you post something on this or any > other newsgroup to keep your tone down. It will get you better results. > > As for this question. No this is NOT right, <CfxIESettings> and <chartfx> > are both "root" nodes that can be interchanged (for back-compatibility > reasons). The correct way would be: > > <chartfx> > > <PssOutput> > > <HandlerURL>/myAppFolder</HandlerURL> > > <Authenticate>false</Authenticate> > > </PssOutput> > > <!-- to disable the windows Update Effect --> > > > <AXCompat>True</AXCompat> > > > </chartfx> > > > > -- > Francisco Padron > www.chartfx.com > Link to comment Share on other sites More sharing options...
User (Legacy) Posted November 3, 2006 Author Report Share Posted November 3, 2006 Hmm, your sig gives one the impression you are an employee and official representative, are you an employee or a volunteer? Reason I asked is I paid for support, if you are a volunteer I am not going to burden you, I can get the paid people to help. "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:ZxCLPT96GHA.3388@webserver3.softwarefx.com... > First of all chill ! This is a public newsgroup and it is a comunity of > developers using Chart FX, my participation is voluntary, if you have an > urgent suopport matter contact Software FX Support directly. > > I have answer many other postings from you, however in some postings all > you do is complain but you provide no usefull information that will help > us determine what the problem is and how to solve it. > > In the furute I suggest than whenever you post something on this or any > other newsgroup to keep your tone down. It will get you better results. > > As for this question. No this is NOT right, <CfxIESettings> and <chartfx> > are both "root" nodes that can be interchanged (for back-compatibility > reasons). The correct way would be: > > <chartfx> > > <PssOutput> > > <HandlerURL>/myAppFolder</HandlerURL> > > <Authenticate>false</Authenticate> > > </PssOutput> > > <!-- to disable the windows Update Effect --> > > > <AXCompat>True</AXCompat> > > > </chartfx> > > > > -- > Francisco Padron > www.chartfx.com > Link to comment Share on other sites More sharing options...
Software FX Posted November 4, 2006 Report Share Posted November 4, 2006 To get support you need to contact Software FX support, this newsgroup is NOT a mean of contacting Software FX Support but a way of getting in touch with the Chart FX community. I do work for Software FX but I am a developer not a support representative, I do this in my own time (and between compiles) as a way of getting in touch with the user base to get a feel for what people is using, what they like, what people don't like, bugs, etc. If I feel I can help somebody by answering a post, I do it, but there are times where I just can't help, specifically when the posting describes a problem but no means of reproducing it, in these cases one-on-one support is the best option. If you paid for support you are entitled to contact Software FX support directly and I encourage you to do so, in fact this newsgroup can be accessed by anybody with or without a paid support subscription. I invite you to browse through this newsgroup to confirm that in the majority of cases I do end up helping people, however, like in any community, on-line or otherwise, a certain level of politeness is required to communicate with others. I believe at the end, the level of support our users get when you put it all together: documentation, samples, KB, newsgroups and one-on-one support, is well above the industry standard. Your opinions on how we can improve your user experience are always welcome. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
Software FX Posted November 4, 2006 Report Share Posted November 4, 2006 PS: I agree that my signature is misleading. I will change it as we speak. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
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