User (Legacy) Posted December 27, 2005 Report Share Posted December 27, 2005 Hi, I just want to ask, your new chart takes 15 seconds to initialize or load on my computer that has 2ghz of cpu (64bit), 1gb or RAM, and 64bit Mobo. Other 3rd party controls that support .Net 2.0 takes only 3 seconds or less. Is there any explanation about this? Thank you, Raymond Dazo Interprise Solutions Team RealTimeCharts.zip Link to comment Share on other sites More sharing options...
Software FX Posted January 2, 2006 Report Share Posted January 2, 2006 This is not normal, A chart doesn't take that long to initialize, the initialization time should be insignificant. Is this "load" time you are referring to at design-time or at run time ? Are you talking about a default chart ? Is there code written in the Form load ? The more details you can give us the better the chances we can suggest a solution. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 2, 2006 Author Report Share Posted January 2, 2006 Hi, I attached a sample project. In here, I code in New() subroutine then created a chart at runtime. In this simple project it takes 15 seconds for the chart to initialize. I think this explains my concern. Thank you, Raymond Dazo Interprise Solutions Team "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:o3beva8DGHA.280@webserver3.softwarefx.com... > This is not normal, A chart doesn´t take that long to initialize, the > initialization time should be insignificant. > > Is this "load" time you are referring to at design-time or at run time ? > Are > you talking about a default chart ? Is there code written in the Form load > ? > > The more details you can give us the better the chances we can suggest a > solution. > > -- > Francisco Padron > www.chartfx.com > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 2, 2006 Author Report Share Posted January 2, 2006 Hi, I attached a sample project. In here, I code in New() subroutine then created a chart at runtime. In this simple project it takes 15 seconds for the chart to initialize. I think this explains my concern. Thank you, Raymond Dazo Interprise Solutions Team "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:o3beva8DGHA.280@webserver3.softwarefx.com... > This is not normal, A chart doesn´t take that long to initialize, the > initialization time should be insignificant. > > Is this "load" time you are referring to at design-time or at run time ? > Are > you talking about a default chart ? Is there code written in the Form load > ? > > The more details you can give us the better the chances we can suggest a > solution. > > -- > Francisco Padron > www.chartfx.com > > WindowsApplication1.zip Link to comment Share on other sites More sharing options...
Software FX Posted January 3, 2006 Report Share Posted January 3, 2006 We don´t get any problems here. ********************** Creating new chart 1/3/2006 11:04:16 AM End creating chart 1/3/2006 11:04:17 AM ********************** Total Milliseconds Elapsed: 562 I used your exact application with your dll´s. I just added a calculation to figure out te exact milliseconds. Can you test your app on another machine? Are no other controls slow? -c "Raymond Dazo" <raymond.d@interprisesolutions.com> wrote in message news:c4bAPkAEGHA.280@webserver3.softwarefx.com... > Hi, > > I attached a sample project. In here, I code in New() subroutine then > created a chart at runtime. In this simple project it takes 15 seconds for > the chart to initialize. I think this explains my concern. > > Thank you, > > Raymond Dazo > Interprise Solutions Team > > "SoftwareFX Support" <noreply@softwarefx.com> wrote in message > news:o3beva8DGHA.280@webserver3.softwarefx.com... >> This is not normal, A chart doesn´t take that long to initialize, the >> initialization time should be insignificant. >> >> Is this "load" time you are referring to at design-time or at run time ? >> Are >> you talking about a default chart ? Is there code written in the Form >> load ? >> >> The more details you can give us the better the chances we can suggest a >> solution. >> >> -- >> Francisco Padron >> www.chartfx.com >> >> > > > MyRealTimeChart.zip Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 3, 2006 Author Report Share Posted January 3, 2006 Hi, That was fast! Could you send me your revised application so we could also check it in here? Before you run this project, is chartFx already loaded in your memory? Is there any project already running (with a chartFx control) before you run this program? > Can you test your app on another machine? On all our pc´s here, chartFx takes 15 or more secs to load on runtime using this program. Worst is, one pc takes up to 46 secs! (This one has the same specs as I have but minus 32mb of VGA). I tried the same program while ChartFx is already loaded in the memory and it only takes half a second. > Are no other controls slow? Sorry I didn´t get it. Other 3rd party .net 2.0 controls takes only 3 secs. or less on first load. Thank you, Raymond Dazo Interprise Solutions Team "Software FX Support" <support@softwarefx.com> wrote in message news:uftyU%23HEGHA.452@webserver3.softwarefx.com... > We don´t get any problems here. > ********************** > Creating new chart > 1/3/2006 11:04:16 AM > End creating chart > 1/3/2006 11:04:17 AM > ********************** > Total Milliseconds Elapsed: 562 > > I used your exact application with your dll´s. I just added a calculation > to figure out te exact milliseconds. > Can you test your app on another machine? > Are no other controls slow? > -c > "Raymond Dazo" <raymond.d@interprisesolutions.com> wrote in message > news:c4bAPkAEGHA.280@webserver3.softwarefx.com... >> Hi, >> >> I attached a sample project. In here, I code in New() subroutine then >> created a chart at runtime. In this simple project it takes 15 seconds >> for >> the chart to initialize. I think this explains my concern. >> >> Thank you, >> >> Raymond Dazo >> Interprise Solutions Team >> >> "SoftwareFX Support" <noreply@softwarefx.com> wrote in message >> news:o3beva8DGHA.280@webserver3.softwarefx.com... >>> This is not normal, A chart doesn´t take that long to initialize, the >>> initialization time should be insignificant. >>> >>> Is this "load" time you are referring to at design-time or at run time ? >>> Are >>> you talking about a default chart ? Is there code written in the Form >>> load ? >>> >>> The more details you can give us the better the chances we can suggest a >>> solution. >>> >>> -- >>> Francisco Padron >>> www.chartfx.com >>> >>> >> >> >> > > Link to comment Share on other sites More sharing options...
Software FX Posted January 4, 2006 Report Share Posted January 4, 2006 Hmm ... It looks like the problem may be checking the license which is done only once per process. I'm attaching an executable with a Chat in it, since the license is embedded inside the EXE this EXE will be running with MY license, if this runs fast we know that the problem is with the license and then I can give you some tools so that you can send it to use to see what's wrong with it. If this program is still slow, then I we need to figure out a way that we can reproduce your configuration here to determine the cause of the problem. This EXE was compiled with YOUR Chart FX dlls, so you should be able to run it from the same folder you run yours. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 4, 2006 Author Report Share Posted January 4, 2006 Hi, I used your Exe file but it is still slow, still takes 15 seconds to load. I tried to run it in release mode and then create an installer then install it to our computers but still the same. Here, we have the same specs of 2.2ghz AMD 64 bit cpu, 64bit mobo, 1gb RAM, 64mb VGA, running on WinXP Pro. and of course .Net2.0. Except one pc that has only 32mb of VGA. About my last question. Before you run the same project, is chartFx already loaded in your memory? This problem takes only during first load/initialize when ChartFx is not yet loaded in the memory. But after that, ChartFx loads less than a second. Thank you, Raymond Dazo Interprise Solutions Team "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:B5SN39UEGHA.3808@webserver3.softwarefx.com... > Hmm ... > > It looks like the problem may be checking the license which is done only > once per process. I´m attaching an executable with a Chat in it, since the > license is embedded inside the EXE this EXE will be running with MY > license, if this runs fast we know that the problem is with the license > and then I can give you some tools so that you can send it to use to see > what´s wrong with it. If this program is still slow, then I we need to > figure out a way that we can reproduce your configuration here to > determine the cause of the problem. > > This EXE was compiled with YOUR Chart FX dlls, so you should be able to > run it from the same folder you run yours. > > -- > Francisco Padron > www.chartfx.com > > WindowsApplication1.zip Link to comment Share on other sites More sharing options...
Software FX Posted January 5, 2006 Report Share Posted January 5, 2006 No. I'm running this right after re-booting Windows. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
User (Legacy) Posted January 5, 2006 Author Report Share Posted January 5, 2006 Hi, I tried "installing" the same program (.exe) again on a seperate pc that has the same HW specs but running on a Win2000 Server (this pc has only few porgrams installed on it, including chartFx) and it was loading less a second on first run (ChartFx is not yet loaded in the meomry)!!! We´re still figuring out what´s the possible reason for this but as of now, I would like to request the tools you are refering to: "this EXE will be running with MY license, if this runs fast we know that the problem is with the license and then I can give you some tools so that you can send it to use to see what´s wrong with it" ...so we could see what´s causing this problem. What dou you think the possible reason for this? I really appreciate your help. Thank you, Raymond Dazo Interprise Solutions Team "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:DyNyrMhEGHA.564@webserver3.softwarefx.com... > No. I´m running this right after re-booting Windows. > > -- > Francisco Padron > www.chartfx.com > Link to comment Share on other sites More sharing options...
Software FX Posted January 6, 2006 Report Share Posted January 6, 2006 Raymond, Ok this might be a long shot but I have an idea. As you say that you have a machine that takes 15 seconds to load a your WindowsApplication1 ... If you can reproduce the delay at debug-time then lets see what happens when you pause the application. What do I mean? Run in the debugger and there are three buttons The "Continue" (Triangle) , "Pause" (looks like the two verticle Paralell lines), and "Stop" (square). (I am not trying to be sarcastic but I progammed for years before actually using the pause button) So what I want you to do is click the pause button when you are reasonably confident that the 15 wait/lag is taking place. You may have to experiment here to get the right pause time. Then go to the call stack window and do a right click and select "Show External Code" *IF* it really is ChartFX 7.0 causing the wait the stack should be something we can decipher. Once you see the entire stack please select all and attach it here. (Of course if there is no cfx stack there it probably won´t help us much) -c P.S. - As I said this is a long shot and I have the egg on my desk ready for my face. "Raymond Dazo" <raymond.d@interprisesolutions.com> wrote in message news:1h59x4mEGHA.564@webserver3.softwarefx.com... > Hi, > > I tried "installing" the same program (.exe) again on a seperate pc that > has the same HW specs but running on a Win2000 Server (this pc has only > few porgrams installed on it, including chartFx) and it was loading less a > second on first run (ChartFx is not yet loaded in the meomry)!!! We´re > still figuring out what´s the possible reason for this but as of now, I > would like to request the tools you are refering to: > > "this EXE will be running with MY license, > if this runs fast we know that the problem is with the license and then I > can give you some tools so that you can send it to use to see what´s wrong > with it" > > ...so we could see what´s causing this problem. What dou you think the > possible reason for this? > I really appreciate your help. > > Thank you, > > Raymond Dazo > Interprise Solutions Team > > "SoftwareFX Support" <noreply@softwarefx.com> wrote in message > news:DyNyrMhEGHA.564@webserver3.softwarefx.com... >> No. I´m running this right after re-booting Windows. >> >> -- >> Francisco Padron >> www.chartfx.com >> > > Link to comment Share on other sites More sharing options...
Software FX Posted January 6, 2006 Report Share Posted January 6, 2006 Well, the fact that my EXE also ran slow in your computer discard the possibility that the problem is with your license, because, like I said, this is EXE has my license embedded in it. The fact that you can also run it in other computers and it runs fast also points in this direction. So, what is the problem ? Honestly I do not know, but I do suspect it has to do with the checking of the license as this is the only thing I can think of that happens only when the first chart is created. We use the Crypto API to verify our license. -- Francisco Padron www.chartfx.com Link to comment Share on other sites More sharing options...
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