User (Legacy) Posted April 25, 2002 Report Share Posted April 25, 2002 I would like to have my window completely filled with the graph. Right now in your control I have: (wasted blank space) (graph) (more useless blank space) How do I remove the blank space so I have: (graph) .....in the window. (i.e. no wasted real estate) I hope you don't give me the old "you need to buy the upgrade" again. Here's hoping, Bug Slayer Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 25, 2002 Author Report Share Posted April 25, 2002 I would like to have my window completely filled with the graph. Right now in your control I have: (wasted blank space) (graph) (more useless blank space) How do I remove the blank space so I have: (graph) .....in the window. (i.e. no wasted real estate) I hope you don't give me the old "you need to buy the upgrade" again. Here's hoping, Bug Slayer Link to comment Share on other sites More sharing options...
Software FX Posted April 25, 2002 Report Share Posted April 25, 2002 We answer this a few days ago, here is a copy: Hello, I am sorry but this feature has not been added to the lite version. If you were to move to the full version of ChartFX.Net then you would be able to set a property called "Volume" that would allow you to increase the size of the bars so that no gaps appeared. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
Software FX Posted April 25, 2002 Report Share Posted April 25, 2002 We answer this a few days ago, here is a copy: Hello, I am sorry but this feature has not been added to the lite version. If you were to move to the full version of ChartFX.Net then you would be able to set a property called "Volume" that would allow you to increase the size of the bars so that no gaps appeared. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 26, 2002 Author Report Share Posted April 26, 2002 NO - that was a different question that you answered earlier. I asked about space between the bars earlier, and that was your reply. Now I'm asking about space between graph and its window - its a DIFFERENT QUESTION. Could you please reread my request and make sure this is your answer (again)?? I think you guys are *far* too eager to ask us to buy the upgrade. The version you had on the website last Wednesday didn't install properly, so I called to tell you to publish a new version. Instead, I am encouraged three times on the phone to buy the upgrade. I asked a support question and was told to post it here. So I posted it here waited an hour, and got "Buy the upgrade". I asked another question, and this is your reply to it today. Why don't you have a bot just autoreply this newsgroup with "its in the upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and Ctrl-V. Perhaps you could even use that time to running the releases through some kind of QA test? "SoftwareFX Support" <support@softwarefx.com> wrote in message news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > We answer this a few days ago, here is a copy: > > Hello, > > I am sorry but this feature has not been added to the lite version. If you > were to move to the full version of ChartFX.Net then you would be able to > set a property called "Volume" that would allow you to increase the size of > the bars so that no gaps appeared. > > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 26, 2002 Author Report Share Posted April 26, 2002 NO - that was a different question that you answered earlier. I asked about space between the bars earlier, and that was your reply. Now I'm asking about space between graph and its window - its a DIFFERENT QUESTION. Could you please reread my request and make sure this is your answer (again)?? I think you guys are *far* too eager to ask us to buy the upgrade. The version you had on the website last Wednesday didn't install properly, so I called to tell you to publish a new version. Instead, I am encouraged three times on the phone to buy the upgrade. I asked a support question and was told to post it here. So I posted it here waited an hour, and got "Buy the upgrade". I asked another question, and this is your reply to it today. Why don't you have a bot just autoreply this newsgroup with "its in the upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and Ctrl-V. Perhaps you could even use that time to running the releases through some kind of QA test? "SoftwareFX Support" <support@softwarefx.com> wrote in message news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > We answer this a few days ago, here is a copy: > > Hello, > > I am sorry but this feature has not been added to the lite version. If you > were to move to the full version of ChartFX.Net then you would be able to > set a property called "Volume" that would allow you to increase the size of > the bars so that no gaps appeared. > > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted April 26, 2002 Report Share Posted April 26, 2002 Hi Bug: The space you are referring to can't be deleted or altered. This space is automatically calculated by Chart FX and it is there to assure that when combining chart types in the same chart (Lines, Bar, Area) the chart ends up displaying correctly. This behavior is experienced in both Chart FX Lite and Chart FX for .NET (full version). Chart FX Lite definitely lacks many of the interesting features Chart FX for .NET offers and the only possible answer we have is to encourage people to take a look at the full version. Regards RG Software FX "Bug Slayer" <bug_slayer@hotmail.com> wrote in message news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > NO - that was a different question that you answered earlier. I asked > about space between the bars earlier, and that was your reply. Now I'm > asking about space between graph and its window - its a DIFFERENT QUESTION. > Could you please reread my request and make sure this is your answer > (again)?? > I think you guys are *far* too eager to ask us to buy the upgrade. The > version you had on the website last Wednesday didn't install properly, so I > called to tell you to publish a new version. Instead, I am encouraged three > times on the phone to buy the upgrade. I asked a support question and was > told to post it here. So I posted it here waited an hour, and got "Buy the > upgrade". I asked another question, and this is your reply to it today. > Why don't you have a bot just autoreply this newsgroup with "its in the > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and > Ctrl-V. Perhaps you could even use that time to running the releases through > some kind of QA test? > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > We answer this a few days ago, here is a copy: > > > > Hello, > > > > I am sorry but this feature has not been added to the lite version. If > you > > were to move to the full version of ChartFX.Net then you would be able to > > set a property called "Volume" that would allow you to increase the size > of > > the bars so that no gaps appeared. > > > > > > -- > > FP > > Software FX, Inc. > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted April 26, 2002 Report Share Posted April 26, 2002 Hi Bug: The space you are referring to can't be deleted or altered. This space is automatically calculated by Chart FX and it is there to assure that when combining chart types in the same chart (Lines, Bar, Area) the chart ends up displaying correctly. This behavior is experienced in both Chart FX Lite and Chart FX for .NET (full version). Chart FX Lite definitely lacks many of the interesting features Chart FX for .NET offers and the only possible answer we have is to encourage people to take a look at the full version. Regards RG Software FX "Bug Slayer" <bug_slayer@hotmail.com> wrote in message news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > NO - that was a different question that you answered earlier. I asked > about space between the bars earlier, and that was your reply. Now I'm > asking about space between graph and its window - its a DIFFERENT QUESTION. > Could you please reread my request and make sure this is your answer > (again)?? > I think you guys are *far* too eager to ask us to buy the upgrade. The > version you had on the website last Wednesday didn't install properly, so I > called to tell you to publish a new version. Instead, I am encouraged three > times on the phone to buy the upgrade. I asked a support question and was > told to post it here. So I posted it here waited an hour, and got "Buy the > upgrade". I asked another question, and this is your reply to it today. > Why don't you have a bot just autoreply this newsgroup with "its in the > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and > Ctrl-V. Perhaps you could even use that time to running the releases through > some kind of QA test? > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > We answer this a few days ago, here is a copy: > > > > Hello, > > > > I am sorry but this feature has not been added to the lite version. If > you > > were to move to the full version of ChartFX.Net then you would be able to > > set a property called "Volume" that would allow you to increase the size > of > > the bars so that no gaps appeared. > > > > > > -- > > FP > > Software FX, Inc. > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 22, 2002 Author Report Share Posted October 22, 2002 Your first paragraph is a great response to Bug Slayer's question; however, I don't particularly care for your second paragraph. It is obvious (from your first paragraph) that upgrading to the full version would not solve the problem currently being experienced by this user - so, tell me again why the "only possible answer" is to encourage an upgrade to the full version? Had this particular user paid the license fee only to find that the full version didn't fix his problem (and that you knew that in advance!), you would have had one very unhappy developer on your hands. I appreciate that you are providing Chart FX Lite on a no-charge basis; it is good for the developer and good for you. Please don't mess up this good thing with inappropriate solicitations! Thanks, KLC "RG" <support@softwarefx.com> wrote in message news:4D#aWEU7BHA.1268@webserver1.softwarefx.com... > Hi Bug: > > The space you are referring to can't be deleted or altered. This space is > automatically calculated by Chart FX and it is there to assure that when > combining chart types in the same chart (Lines, Bar, Area) the chart ends up > displaying correctly. This behavior is experienced in both Chart FX Lite and > Chart FX for .NET (full version). > > Chart FX Lite definitely lacks many of the interesting features Chart FX for > .NET offers and the only possible answer we have is to encourage people to > take a look at the full version. > > Regards > > RG > Software FX > > > "Bug Slayer" <bug_slayer@hotmail.com> wrote in message > news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > > NO - that was a different question that you answered earlier. I asked > > about space between the bars earlier, and that was your reply. Now I'm > > asking about space between graph and its window - its a DIFFERENT > QUESTION. > > Could you please reread my request and make sure this is your answer > > (again)?? > > I think you guys are *far* too eager to ask us to buy the upgrade. The > > version you had on the website last Wednesday didn't install properly, so > I > > called to tell you to publish a new version. Instead, I am encouraged > three > > times on the phone to buy the upgrade. I asked a support question and was > > told to post it here. So I posted it here waited an hour, and got "Buy the > > upgrade". I asked another question, and this is your reply to it today. > > Why don't you have a bot just autoreply this newsgroup with "its in > the > > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and > > Ctrl-V. Perhaps you could even use that time to running the releases > through > > some kind of QA test? > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > > We answer this a few days ago, here is a copy: > > > > > > Hello, > > > > > > I am sorry but this feature has not been added to the lite version. If > > you > > > were to move to the full version of ChartFX.Net then you would be able > to > > > set a property called "Volume" that would allow you to increase the size > > of > > > the bars so that no gaps appeared. > > > > > > > > > -- > > > FP > > > Software FX, Inc. > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted October 22, 2002 Author Report Share Posted October 22, 2002 Your first paragraph is a great response to Bug Slayer's question; however, I don't particularly care for your second paragraph. It is obvious (from your first paragraph) that upgrading to the full version would not solve the problem currently being experienced by this user - so, tell me again why the "only possible answer" is to encourage an upgrade to the full version? Had this particular user paid the license fee only to find that the full version didn't fix his problem (and that you knew that in advance!), you would have had one very unhappy developer on your hands. I appreciate that you are providing Chart FX Lite on a no-charge basis; it is good for the developer and good for you. Please don't mess up this good thing with inappropriate solicitations! Thanks, KLC "RG" <support@softwarefx.com> wrote in message news:4D#aWEU7BHA.1268@webserver1.softwarefx.com... > Hi Bug: > > The space you are referring to can't be deleted or altered. This space is > automatically calculated by Chart FX and it is there to assure that when > combining chart types in the same chart (Lines, Bar, Area) the chart ends up > displaying correctly. This behavior is experienced in both Chart FX Lite and > Chart FX for .NET (full version). > > Chart FX Lite definitely lacks many of the interesting features Chart FX for > .NET offers and the only possible answer we have is to encourage people to > take a look at the full version. > > Regards > > RG > Software FX > > > "Bug Slayer" <bug_slayer@hotmail.com> wrote in message > news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > > NO - that was a different question that you answered earlier. I asked > > about space between the bars earlier, and that was your reply. Now I'm > > asking about space between graph and its window - its a DIFFERENT > QUESTION. > > Could you please reread my request and make sure this is your answer > > (again)?? > > I think you guys are *far* too eager to ask us to buy the upgrade. The > > version you had on the website last Wednesday didn't install properly, so > I > > called to tell you to publish a new version. Instead, I am encouraged > three > > times on the phone to buy the upgrade. I asked a support question and was > > told to post it here. So I posted it here waited an hour, and got "Buy the > > upgrade". I asked another question, and this is your reply to it today. > > Why don't you have a bot just autoreply this newsgroup with "its in > the > > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C and > > Ctrl-V. Perhaps you could even use that time to running the releases > through > > some kind of QA test? > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > > We answer this a few days ago, here is a copy: > > > > > > Hello, > > > > > > I am sorry but this feature has not been added to the lite version. If > > you > > > were to move to the full version of ChartFX.Net then you would be able > to > > > set a property called "Volume" that would allow you to increase the size > > of > > > the bars so that no gaps appeared. > > > > > > > > > -- > > > FP > > > Software FX, Inc. > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 22, 2002 Report Share Posted October 22, 2002 Hi Ken: If you read the thread carefully, you will notice Bug Slayer presented 2 issues, one regarding the spacing (technical and addressed in the first paragraph) and the second one regarding our representative's eagerness to sell the Chart FX for .NET full version which I also attempted to clarify in my response (thus the need for that second paragraph). Furthermore, I would like to add that our support team has little sales skills and therefore they are not trained nor encouraged to include sales pitches when responding to user concerns in our newsgroups. I think this fact is more than evident by just reading other posts and responses in our newsgroups. Nevertheless, in retrospect and by reading my response several times, I agree that this wasn't very clear. I should've included a reference to the Bug's issues I was addressing. Best Regards RG SFX "Ken Cline" <kcline@myrealbox.com> wrote in message news:j#7oLmeeCHA.2820@webserver1.softwarefx.com... > Your first paragraph is a great response to Bug Slayer's question; however, > I don't particularly care for your second paragraph. It is obvious (from > your first paragraph) that upgrading to the full version would not solve the > problem currently being experienced by this user - so, tell me again why the > "only possible answer" is to encourage an upgrade to the full version? > > Had this particular user paid the license fee only to find that the full > version didn't fix his problem (and that you knew that in advance!), you > would have had one very unhappy developer on your hands. I appreciate that > you are providing Chart FX Lite on a no-charge basis; it is good for the > developer and good for you. Please don't mess up this good thing with > inappropriate solicitations! > > Thanks, > KLC > > "RG" <support@softwarefx.com> wrote in message > news:4D#aWEU7BHA.1268@webserver1.softwarefx.com... > > Hi Bug: > > > > The space you are referring to can't be deleted or altered. This space is > > automatically calculated by Chart FX and it is there to assure that when > > combining chart types in the same chart (Lines, Bar, Area) the chart ends > up > > displaying correctly. This behavior is experienced in both Chart FX Lite > and > > Chart FX for .NET (full version). > > > > Chart FX Lite definitely lacks many of the interesting features Chart FX > for > > .NET offers and the only possible answer we have is to encourage people to > > take a look at the full version. > > > > Regards > > > > RG > > Software FX > > > > > > "Bug Slayer" <bug_slayer@hotmail.com> wrote in message > > news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > > > NO - that was a different question that you answered earlier. I asked > > > about space between the bars earlier, and that was your reply. Now I'm > > > asking about space between graph and its window - its a DIFFERENT > > QUESTION. > > > Could you please reread my request and make sure this is your answer > > > (again)?? > > > I think you guys are *far* too eager to ask us to buy the upgrade. > The > > > version you had on the website last Wednesday didn't install properly, > so > > I > > > called to tell you to publish a new version. Instead, I am encouraged > > three > > > times on the phone to buy the upgrade. I asked a support question and > was > > > told to post it here. So I posted it here waited an hour, and got "Buy > the > > > upgrade". I asked another question, and this is your reply to it today. > > > Why don't you have a bot just autoreply this newsgroup with "its in > > the > > > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C > and > > > Ctrl-V. Perhaps you could even use that time to running the releases > > through > > > some kind of QA test? > > > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > > > We answer this a few days ago, here is a copy: > > > > > > > > Hello, > > > > > > > > I am sorry but this feature has not been added to the lite version. > If > > > you > > > > were to move to the full version of ChartFX.Net then you would be able > > to > > > > set a property called "Volume" that would allow you to increase the > size > > > of > > > > the bars so that no gaps appeared. > > > > > > > > > > > > -- > > > > FP > > > > Software FX, Inc. > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted October 22, 2002 Report Share Posted October 22, 2002 Hi Ken: If you read the thread carefully, you will notice Bug Slayer presented 2 issues, one regarding the spacing (technical and addressed in the first paragraph) and the second one regarding our representative's eagerness to sell the Chart FX for .NET full version which I also attempted to clarify in my response (thus the need for that second paragraph). Furthermore, I would like to add that our support team has little sales skills and therefore they are not trained nor encouraged to include sales pitches when responding to user concerns in our newsgroups. I think this fact is more than evident by just reading other posts and responses in our newsgroups. Nevertheless, in retrospect and by reading my response several times, I agree that this wasn't very clear. I should've included a reference to the Bug's issues I was addressing. Best Regards RG SFX "Ken Cline" <kcline@myrealbox.com> wrote in message news:j#7oLmeeCHA.2820@webserver1.softwarefx.com... > Your first paragraph is a great response to Bug Slayer's question; however, > I don't particularly care for your second paragraph. It is obvious (from > your first paragraph) that upgrading to the full version would not solve the > problem currently being experienced by this user - so, tell me again why the > "only possible answer" is to encourage an upgrade to the full version? > > Had this particular user paid the license fee only to find that the full > version didn't fix his problem (and that you knew that in advance!), you > would have had one very unhappy developer on your hands. I appreciate that > you are providing Chart FX Lite on a no-charge basis; it is good for the > developer and good for you. Please don't mess up this good thing with > inappropriate solicitations! > > Thanks, > KLC > > "RG" <support@softwarefx.com> wrote in message > news:4D#aWEU7BHA.1268@webserver1.softwarefx.com... > > Hi Bug: > > > > The space you are referring to can't be deleted or altered. This space is > > automatically calculated by Chart FX and it is there to assure that when > > combining chart types in the same chart (Lines, Bar, Area) the chart ends > up > > displaying correctly. This behavior is experienced in both Chart FX Lite > and > > Chart FX for .NET (full version). > > > > Chart FX Lite definitely lacks many of the interesting features Chart FX > for > > .NET offers and the only possible answer we have is to encourage people to > > take a look at the full version. > > > > Regards > > > > RG > > Software FX > > > > > > "Bug Slayer" <bug_slayer@hotmail.com> wrote in message > > news:3Lyh15T7BHA.1264@webserver1.softwarefx.com... > > > NO - that was a different question that you answered earlier. I asked > > > about space between the bars earlier, and that was your reply. Now I'm > > > asking about space between graph and its window - its a DIFFERENT > > QUESTION. > > > Could you please reread my request and make sure this is your answer > > > (again)?? > > > I think you guys are *far* too eager to ask us to buy the upgrade. > The > > > version you had on the website last Wednesday didn't install properly, > so > > I > > > called to tell you to publish a new version. Instead, I am encouraged > > three > > > times on the phone to buy the upgrade. I asked a support question and > was > > > told to post it here. So I posted it here waited an hour, and got "Buy > the > > > upgrade". I asked another question, and this is your reply to it today. > > > Why don't you have a bot just autoreply this newsgroup with "its in > > the > > > upgrade. Please buy it"? It would save you the time of hitting Ctrl-C > and > > > Ctrl-V. Perhaps you could even use that time to running the releases > > through > > > some kind of QA test? > > > > > > "SoftwareFX Support" <support@softwarefx.com> wrote in message > > > news:FwHBOrK7BHA.1268@webserver1.softwarefx.com... > > > > We answer this a few days ago, here is a copy: > > > > > > > > Hello, > > > > > > > > I am sorry but this feature has not been added to the lite version. > If > > > you > > > > were to move to the full version of ChartFX.Net then you would be able > > to > > > > set a property called "Volume" that would allow you to increase the > size > > > of > > > > the bars so that no gaps appeared. > > > > > > > > > > > > -- > > > > FP > > > > Software FX, Inc. > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
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