User (Legacy) Posted June 14, 2004 Report Share Posted June 14, 2004 If I try to install the pss extensions, it gets to the point of telling me to allow interaction with the desktop and then fails. The service is not installed. I get a .Net exception telling me that it cannot load some types from ChartFX.PSS.Service.exe. It seems to be trying to find assemblies that are not local or in the GAC. I copied the exe to a different directory and ran installutil, which seemed to report back fine then, but now the service won't start. Any suggestions? Link to comment Share on other sites More sharing options...
Software FX Posted June 16, 2004 Report Share Posted June 16, 2004 Please try cleaning your EventLog (Application) and then try to restart the service. I've seen a behavior where the PSS Service does not get installed properly because you may need ChartFX.Base.dll in the same folder. Copy this file to the PSS Service folder and run the exe with the /install parameter. Then make sure you set the "Interact with Desktop" setting and try to restart the service. Note: Even if get to run PSS, this will not improve your OLAP issue in any significant way. -- Regards, JC Software FX Support "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message news:cTUP3jjUEHA.3080@webserver3.softwarefx.com... > If I try to install the pss extensions, it gets to the point of telling me > to allow interaction with the desktop and then fails. The service is not > installed. I get a .Net exception telling me that it cannot load some types > from ChartFX.PSS.Service.exe. > > It seems to be trying to find assemblies that are not local or in the GAC. > > I copied the exe to a different directory and ran installutil, which seemed > to report back fine then, but now the service won't start. Any suggestions? > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 16, 2004 Author Report Share Posted June 16, 2004 I will try this. I was hoping that PSS would allow caching of the chart thereby giving me a slow load time the first time it is hit, but afterward making the chart reasonably fast until the cache runs out. "Software FX Support" <noreply> wrote in message news:vMzbJg9UEHA.2192@webserver3.softwarefx.com... > Please try cleaning your EventLog (Application) and then try to restart the > service. > > I've seen a behavior where the PSS Service does not get installed properly > because you may need ChartFX.Base.dll in the same folder. Copy this file to > the PSS Service folder and run the exe with the /install parameter. Then > make sure you set the "Interact with Desktop" setting and try to restart the > service. > > Note: Even if get to run PSS, this will not improve your OLAP issue in any > significant way. > > -- > Regards, > > JC > Software FX Support > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > news:cTUP3jjUEHA.3080@webserver3.softwarefx.com... > > If I try to install the pss extensions, it gets to the point of telling me > > to allow interaction with the desktop and then fails. The service is not > > installed. I get a .Net exception telling me that it cannot load some > types > > from ChartFX.PSS.Service.exe. > > > > It seems to be trying to find assemblies that are not local or in the GAC. > > > > I copied the exe to a different directory and ran installutil, which > seemed > > to report back fine then, but now the service won't start. Any > suggestions? > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 17, 2004 Author Report Share Posted June 17, 2004 I tried this. While it did not give me an error, the service now doesn't start. When I try to start, it goes to a state of "starting" not "started" and stays that way forever. Two questions: 1. Any way to get this installed? 2. Is this going to solve my problems, or am I misunderstanding what it will do. If it is not going to help, I will quit worrying about it. I was assuming it would cache the grid and make it faster. If I cache for one week at a time, then only once per week would the server then need to refresh data from the olap server. If not, let me know and I will quit trying to get it installed. Thanks. "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message news:QScZ829UEHA.3080@webserver3.softwarefx.com... > I will try this. I was hoping that PSS would allow caching of the chart > thereby giving me a slow load time the first time it is hit, but afterward > making the chart reasonably fast until the cache runs out. > > "Software FX Support" <noreply> wrote in message > news:vMzbJg9UEHA.2192@webserver3.softwarefx.com... > > Please try cleaning your EventLog (Application) and then try to restart > the > > service. > > > > I've seen a behavior where the PSS Service does not get installed properly > > because you may need ChartFX.Base.dll in the same folder. Copy this file > to > > the PSS Service folder and run the exe with the /install parameter. Then > > make sure you set the "Interact with Desktop" setting and try to restart > the > > service. > > > > Note: Even if get to run PSS, this will not improve your OLAP issue in any > > significant way. > > > > -- > > Regards, > > > > JC > > Software FX Support > > > > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > > news:cTUP3jjUEHA.3080@webserver3.softwarefx.com... > > > If I try to install the pss extensions, it gets to the point of telling > me > > > to allow interaction with the desktop and then fails. The service is > not > > > installed. I get a .Net exception telling me that it cannot load some > > types > > > from ChartFX.PSS.Service.exe. > > > > > > It seems to be trying to find assemblies that are not local or in the > GAC. > > > > > > I copied the exe to a different directory and ran installutil, which > > seemed > > > to report back fine then, but now the service won't start. Any > > suggestions? > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
Software FX Posted June 17, 2004 Report Share Posted June 17, 2004 If you cache the charts it will help you. I was only thinking about the "delayed" generation you also get when using PSS (my fault). Do you get any entries in the eventlog/application after trying to start the service ? -- Regards, JC Software FX Support "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message news:zmUQiHIVEHA.3292@webserver3.softwarefx.com... > I tried this. While it did not give me an error, the service now doesn't > start. When I try to start, it goes to a state of "starting" not "started" > and stays that way forever. > > Two questions: > > 1. Any way to get this installed? > > 2. Is this going to solve my problems, or am I misunderstanding what it > will do. If it is not going to help, I will quit worrying about it. I was > assuming it would cache the grid and make it faster. If I cache for one > week at a time, then only once per week would the server then need to > refresh data from the olap server. If not, let me know and I will quit > trying to get it installed. > > Thanks. > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > news:QScZ829UEHA.3080@webserver3.softwarefx.com... > > I will try this. I was hoping that PSS would allow caching of the chart > > thereby giving me a slow load time the first time it is hit, but afterward > > making the chart reasonably fast until the cache runs out. > > > > "Software FX Support" <noreply> wrote in message > > news:vMzbJg9UEHA.2192@webserver3.softwarefx.com... > > > Please try cleaning your EventLog (Application) and then try to restart > > the > > > service. > > > > > > I've seen a behavior where the PSS Service does not get installed > properly > > > because you may need ChartFX.Base.dll in the same folder. Copy this file > > to > > > the PSS Service folder and run the exe with the /install parameter. Then > > > make sure you set the "Interact with Desktop" setting and try to restart > > the > > > service. > > > > > > Note: Even if get to run PSS, this will not improve your OLAP issue in > any > > > significant way. > > > > > > -- > > > Regards, > > > > > > JC > > > Software FX Support > > > > > > > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > > > news:cTUP3jjUEHA.3080@webserver3.softwarefx.com... > > > > If I try to install the pss extensions, it gets to the point of > telling > > me > > > > to allow interaction with the desktop and then fails. The service is > > not > > > > installed. I get a .Net exception telling me that it cannot load some > > > types > > > > from ChartFX.PSS.Service.exe. > > > > > > > > It seems to be trying to find assemblies that are not local or in the > > GAC. > > > > > > > > I copied the exe to a different directory and ran installutil, which > > > seemed > > > > to report back fine then, but now the service won't start. Any > > > suggestions? > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
User (Legacy) Posted June 21, 2004 Author Report Share Posted June 21, 2004 no, there are no errors, and no events logged. It just never gets past "starting..." "SoftwareFX Support" <noreply@softwarefx.com> wrote in message news:EF8bAxKVEHA.3292@webserver3.softwarefx.com... > If you cache the charts it will help you. I was only thinking about the > "delayed" generation you also get when using PSS (my fault). > > Do you get any entries in the eventlog/application after trying to start the > service ? > > -- > Regards, > > JC > Software FX Support > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > news:zmUQiHIVEHA.3292@webserver3.softwarefx.com... > > I tried this. While it did not give me an error, the service now doesn't > > start. When I try to start, it goes to a state of "starting" not > "started" > > and stays that way forever. > > > > Two questions: > > > > 1. Any way to get this installed? > > > > 2. Is this going to solve my problems, or am I misunderstanding what it > > will do. If it is not going to help, I will quit worrying about it. I > was > > assuming it would cache the grid and make it faster. If I cache for one > > week at a time, then only once per week would the server then need to > > refresh data from the olap server. If not, let me know and I will quit > > trying to get it installed. > > > > Thanks. > > > > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > > news:QScZ829UEHA.3080@webserver3.softwarefx.com... > > > I will try this. I was hoping that PSS would allow caching of the chart > > > thereby giving me a slow load time the first time it is hit, but > afterward > > > making the chart reasonably fast until the cache runs out. > > > > > > "Software FX Support" <noreply> wrote in message > > > news:vMzbJg9UEHA.2192@webserver3.softwarefx.com... > > > > Please try cleaning your EventLog (Application) and then try to > restart > > > the > > > > service. > > > > > > > > I've seen a behavior where the PSS Service does not get installed > > properly > > > > because you may need ChartFX.Base.dll in the same folder. Copy this > file > > > to > > > > the PSS Service folder and run the exe with the /install parameter. > Then > > > > make sure you set the "Interact with Desktop" setting and try to > restart > > > the > > > > service. > > > > > > > > Note: Even if get to run PSS, this will not improve your OLAP issue in > > any > > > > significant way. > > > > > > > > -- > > > > Regards, > > > > > > > > JC > > > > Software FX Support > > > > > > > > > > > > "Phil Swartzell" <PSwartzell1@comcast.net> wrote in message > > > > news:cTUP3jjUEHA.3080@webserver3.softwarefx.com... > > > > > If I try to install the pss extensions, it gets to the point of > > telling > > > me > > > > > to allow interaction with the desktop and then fails. The service > is > > > not > > > > > installed. I get a .Net exception telling me that it cannot load > some > > > > types > > > > > from ChartFX.PSS.Service.exe. > > > > > > > > > > It seems to be trying to find assemblies that are not local or in > the > > > GAC. > > > > > > > > > > I copied the exe to a different directory and ran installutil, which > > > > seemed > > > > > to report back fine then, but now the service won't start. Any > > > > suggestions? > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > Link to comment Share on other sites More sharing options...
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