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Exception on Refresh


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Hello,

I'm having a strange problem where an exception is generated when the Chart

is refreshed only when the Toolbar is visible. The exception text is pasted

below. If the Toolbar is not visible this error does not occur. The

problem seems to be sporadic. After the exception is raised, the ToolBar

area is painted white with a red "X". Any ideas?

thanks,

Heath

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Are you using the most recent service pack? Can you post the version of 

ChartFX.dll you are using?

I remember that we worked and fixed a similar issue long time ago. How

sporadic is the problem? Can you reproduce it one every 10 times you

refresh?

--

JC

Software FX Support

"Heath" <heath.brand@areva-td.com> wrote in message

news:NO7CeNqyFHA.1764@webserver3.softwarefx.com...

> Hello,

>

> I'm having a strange problem where an exception is generated when the

> Chart

> is refreshed only when the Toolbar is visible. The exception text is

> pasted

> below. If the Toolbar is not visible this error does not occur. The

> problem seems to be sporadic. After the exception is raised, the ToolBar

> area is painted white with a red "X". Any ideas?

>

> thanks,

> Heath

>

>

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  • 4 months later...

Hi,

It's been a while since I posted this problem but I'm revisiting it now.

The version of my ChartFX.dll is 6.2.2118.25160. Any idea what might be

causing this

problem or any workarounds? I've tried setting ToolBarObj.Visible to false

before refreshing the chart, then set it back after the refresh, but I still

get this error.

Heath

"Software FX Support" <none@noreply.com> wrote in message

news:uAn0JPsyFHA.1856@webserver3.softwarefx.com...

> Are you using the most recent service pack? Can you post the version of

> ChartFX.dll you are using?

>

> I remember that we worked and fixed a similar issue long time ago. How

> sporadic is the problem? Can you reproduce it one every 10 times you

> refresh?

>

> --

> JC

> Software FX Support

> "Heath" <heath.brand@areva-td.com> wrote in message

> news:NO7CeNqyFHA.1764@webserver3.softwarefx.com...

>> Hello,

>>

>> I'm having a strange problem where an exception is generated when the

>> Chart

>> is refreshed only when the Toolbar is visible. The exception text is

>> pasted

>> below. If the Toolbar is not visible this error does not occur. The

>> problem seems to be sporadic. After the exception is raised, the ToolBar

>> area is painted white with a red "X". Any ideas?

>>

>> thanks,

>> Heath

>>

>>

>

>

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