AxisX Labels issue. Seems like chart doesn't care about LabelsFormat if you set style to DatesAsLabels.

[User (Legacy)]

Hi guys,

We are migrating from ChartFX 6.2 to version 7.

I've got the problem with AxisX labels.

With ChartFX 6.2 I did

    chart1.DataStyle |= DataStyle.DatesAsLabels;

    chart1.AxisX.LabelsFormat.Format = AxisFormat.LongDate;

    chart1.AxisX.LabelAngle = 90;

    chart1.AxisX.LabelsFormat.CustomFormat = "dd MMM yyyy";

and it gave me dates like "02 sep 06" which is what I wanted.

Now I do

    chart1.DataSourceSettings.Style |= ChartFX.WinForms.DataSourceStyles.DatesAsLabels;

    chart1.AxisX.LabelsFormat.Format = ChartFX.WinForms.AxisFormat.LongDate;

    chart1.AxisX.LabelAngle = 90;

    chart1.AxisX.LabelsFormat.CustomFormat = "dd MMM yyyy";

but it seems like chart doesn't care about labels format once you set Style to DatesAsLabels.

If I do this

    chart1.DataSourceSettings.Style |= ChartFX.WinForms.DataSourceStyles.KeepLabels;

my application crashes when I try to assign a datasource to a chart.

My question is - how can I make my chart to take care of LabelsFormat?

Thanks in advance.

[Software FX]

This is a bug. Please contact Software FX Support to open an incident.

-- 

Francisco Padron

www.chartfx.com

[User (Legacy)]

SS> This is a bug. Please contact Software FX Support to open an incident.

Thanks for your reply.

I wrote to support and an incident had been opened.

Regards,

Slava.

[User (Legacy)]

> This is a bug. Please contact Software FX Support to open an incident.

>

Hi Francisco,

Could you please contact Maximo Pena-Scheker (support team) and explain him the issue of this thread?

It even would be better if you contact his manager.

I wrote 6 e-mails, the guy doesn´t comprehend - doesn´t understand what is the problem.

I´m sick and tired of wasting my time to explain very simple things to him.

Besides, the time he needs to respond is I would say - unacceptable - my latest e-mail is unresponded for 7 days, and 

before this he responded after 5 days to two of 6 my e-mails.

Besides, I believe it is good to say "Dear ..." and use my name instead of my e-mail address at the beginning of the reply 

letter.

I didn´t ask to fix this bug immediately or something like that - I just wanted to show the problem and have the solution 

some day.

The Software FX Incident ID is 53075.

Regards,

Slava Drozd

Developer

Patrick Solutions

Level 2, 4b Lord Street

Botany   NSW   2019

(PO Box 273 Botany NSW 1455)

Australia

www.patrick.com.au

[Software FX]

Dear Slava,

I apologize for this, I forwarded your message to the support manager. Thank 

you for the heads-up.

The bug has already been fixed and entered in our bug report system. 

Although a Service Pack is not yet available, you can obtain a HotFix from 

Software FX Support, you should receive a follow-up from them today or 

tomorrow.

-- 

Francisco Padron

www.chartfx.com

[User (Legacy)]

Thanks a lot guys.

The problem is solved.

Best wishes,

Slava Drozd.

"Software FX" <noreply@softwarefx.com> wrote in message news:G4DuIkPDHHA.3220@webserver3.softwarefx.com...

> Dear Slava,

>

> I apologize for this, I forwarded your message to the support manager. Thank you for the heads-up.

>

> The bug has already been fixed and entered in our bug report system. Although a Service Pack is not yet available, you 

> can obtain a HotFix from Software FX Support, you should receive a follow-up from them today or tomorrow.

>

> -- 

> Francisco Padron

> www.chartfx.com

>