Why Chart FX throw error in AVI Code

[chartFXUser]

hi,

 In my company, we use AVI Code as third party software to log if an application throw an error.Currently we found that there is an error that we suspect it coming from Chart FX component, we're using Chart FX 7 in our apps.The error happened at ChartFX.WebForms.Internal.c.a() step, it's said that "Access Denied". It seems this step is trying to validate the license of Chart FX. Finnaly the apps is throwing error when tried to execute something with this parameter: "select MACAddress,Manufacturer from win32_networkadapter where Manufacturer<>'Microsoft' ".

Why this step is throwing an error (Access Denied)? do we need to grant access to some Chart FX account?

 thanks.

 

 

[Frank]

Is your web application running on full trust?

We do catch this exception and recover from it so it is not an actual error. Just a warning.

[chartFXUser]

thanks for the reply, do you mean this error is raise by Chart FX component itself rather than there's something wrong with our code? 

and what do you mean by full trust? in our applications we rendered the Chart FX into an image, so i think there is no problem with security settings.

[rocioZ]

Which version of Chart FX 7 are you currently using? The latest version is 7.0.3306.

If you do not have the latest version, please contact support[AT]softwarefx.com in order to get the latest installer. Please remember to include your product serial number.