Broken image on PSS-url

[Tobias]

Hi!

We've been using ChartFX7 for a while and everything have been working fine. A while ago our development machine stopped showing the images and I've been troubleshooting for a while now, reading "Q7622021. Troubleshooting the PSS Service" carefully but I just can't get it so please review and any input at all is very appreciated.

1. The PSS service is running and urls are in the format: "/chartfx70/pss/ChartFX.aspx?id=0-080509190&type=png&mime=image%2fpng"

2. I have changed the file "C:\Program Files\Chart FX 7\PSS\ChartFX.PSS.Service.exe.config", setting "EventLogLevel" to "Trace". I do not get any more info in the eventlog though, so I guess it's a step 5 issue

3. We do have a folder called chartfx70 in our IIS and there is a PSS application within it. (see attached image). The virtual folder points to "C:\Program Files\Chart FX 7\ChartFX70".

4. We have not done any changes due to authentication, although, I have tried just in lack of any other ideas to add the "ChartFX.PSS.HttpHandler.dll" to my applications bin-folder and adding "<add key="ServiceURL" value="tcp://localhost:8082/PssService" />" to my web-config. It does match the PSS-settings. And "<add verb="*" path="ChartFX.aspx" type="ChartFX.Pss.HttpHandler,ChartFX.Pss.HttpHandler" />" in HttpHandlers.

 

Anyone that can shine some light over my problem will be my hero of the day!

//Tobias

[RandyJ]

Hi,

In order to rule out other possible problems, please let us know whether you can see the charts when the PSS service is stopped.

Regards, 

RandyJ

[Tobias]

Thank you Randy for your reply.

With the PSS-service stopped, the chart is displayed with the image url as: "/chartfx70/temp/CFV0806_0739592EABE.png"

[Tobias]

Problem resolved! On the PSS-virtual directory/web application Execute permissions were set to None instead of Scripts only. Works fine now!