User (Legacy) Posted April 9, 2003 Report Share Posted April 9, 2003 Hi I have been using chartfx for windows for the last 6 months, making regular builds/releases for my clients without any troubles. Last week I installed the new trial version of chartfx which includes both the internet and windows versions. Seems like the trial installation has overwritten my old install of chartfx. Now when I try to redistribute a release build of the windows app, I get the following license exception "Couldn't get Run Time license for "Softwarefx.chartfx.chart". It seems to work fine as a debug build on the development machine. So I tried *uninstalling the trial version and reinstall chartfx for windows (paid for release) and then making a release build. Still get the same error. *Deleted the charts and recreated them in design view so that the license file is regenerated. Still get same error. I have run out of options and don't know what to try anymore. My app directly references ChartFX and I embed the license file in my build. Can anyone help. Thanks in advance Sumesh Link to comment Share on other sites More sharing options...
Software FX Posted April 11, 2003 Report Share Posted April 11, 2003 We have made a lot of tests about going from Trial Version to Licensed versions. Normally, all you need to do is re-build your application (Build -> Rebuild <your application> menu option) and the license information will be refreshed. Do this after opening, at design time (design view) a form containing a chart. We had heard of this problem before and we don't know if this is a bug in Visual Studio but we have never been able to reproduce it here. The fact that everything works fine in your own computer rules out any installation problems with Chart FX. Please try the following: Close Visual Studio, re-open it and create a brand new solution, drop a chart in it, build it an run it in a computer where Chart FX is not installed. Same problem ? -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 14, 2003 Author Report Share Posted April 14, 2003 Problem fixed. I have a project that contains all the charts and components and my applications uses this project to run all charts. Somehow the application (exe) lost the licence information. All I had to do was add the license info to the exe and it worked. But anyway it scared the hell out me when I was struggling to get it to work. I will be installing the trial version once more and hopefully I can now fix any issues if any. Will let you know if I experience any problems. Thanks Sumesh "SoftwareFX Support" <support@softwarefx.com> wrote in message news:f4rQDiEADHA.1744@webserver1.softwarefx.com... > We have made a lot of tests about going from Trial Version to Licensed > versions. > > Normally, all you need to do is re-build your application (Build -> Rebuild > <your application> menu option) and the license information will be > refreshed. Do this after opening, at design time (design view) a form > containing a chart. > > We had heard of this problem before and we don't know if this is a bug in > Visual Studio but we have never been able to reproduce it here. The fact > that everything works fine in your own computer rules out any installation > problems with Chart FX. > > Please try the following: > > Close Visual Studio, re-open it and create a brand new solution, drop a > chart in it, build it an run it in a computer where Chart FX is not > installed. > > Same problem ? > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
Software FX Posted April 14, 2003 Report Share Posted April 14, 2003 Oh. So you are using Chart FX from a DLL ? This a special case that requires additional steps. You should have mentioned this before.You threw me off with all the stuff about the application working fine before the trial. Check out the following KB article, it explains the extra licensing considerations when using Chart FX from a DLL. Q6101001 How to deploy a WinForms Application when it contains a wrapper object using ChartFX.Net. -- FP Software FX, Inc. Link to comment Share on other sites More sharing options...
User (Legacy) Posted April 14, 2003 Author Report Share Posted April 14, 2003 Yes it did work fine before installing the trial verison, infact I have had no problems for the last 6 months and I have been making frequent builds. But after I installed the trial version and rebuilt my project the licence file changed and seems like the application licence file also got altered. "SoftwareFX Support" <support@softwarefx.com> wrote in message news:xsO53QpADHA.3076@webserver1.softwarefx.com... > Oh. So you are using Chart FX from a DLL ? This a special case that requires > additional steps. You should have mentioned this before.You threw me off > with all the stuff about the application working fine before the trial. > > Check out the following KB article, it explains the extra licensing > considerations when using Chart FX from a DLL. > > Q6101001 How to deploy a WinForms Application when it contains a wrapper > object using ChartFX.Net. > > -- > FP > Software FX, Inc. > > Link to comment Share on other sites More sharing options...
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