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AndreG

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Posts posted by AndreG

  1. Hello Young,

    The fact that the folders were missing is a bit strange. When you installed Chart FX on your server, did you make sure to run as an administrator (right click the file, run as administrator)? Also, was the PSS service created (there should be a service called "Chart FX 7.0 PSS Service" running on your server)? I would try removing the folders you have created, install as administrator and see if those folders get created automatically, with the right permissions.

     Regards,

  2. Hello Young,

    The fact that you are experiencing the same symptoms does not mean you have the same issue. Once again I urge members of this forum to stop posting to this thread and create a new thread reporting your issue instead. Different users have reported different symptoms on different environments under this thread and when a new user says he is experiencing the same thing it becomes a very ambiguous statement. If you would like help from the community, please create a new thread explain all your symptoms, all you have tried and a brief description of your environment.

    On the subject of support I would like to make clear that it is in Software FX

  3. Hello pkuehn,
    First of all I would like to apologize for the trouble you are having with our products. It is my goal to make sure that this issue gets resolved.

    I do not understand how you got to the conclusion that our software is a scam. Every developer that acquires Chart FX 7 does so by purchasing a Studio FX Premium Subscription. While we do require a valid subscription in order to obtain support, we deliberately include full support (via email and phone) with every yearly subscription. Having purchased a subscription yourself recently, you should be aware you have a valid support account until late 2012 (I will not post your account number here for obvious reasons, but let me know if you need a reminder email). You may at any time call 561-392-2023 or start a new incident at www.mysoftwarefx.com. I am actually curious to how you got to the conclusion you need to upgrade to obtain support.

    I would also like to point out that Chart FX 7 is running successfully on thousands of machines. And while some minor adjustments may necessary to get the product to work on every environment (such as manually granting write permission to IIS USER on the ChartFX70 virtual folder), we have yet to run into a scenario where we could not make Chart FX work. If such environment does exist, we would be extremely interested in observing the case to make sure we can further improve our product and make it compatible.

    All that I can tell from your post is that you are having issues with Chart FX because access to path C:\Program Files\Chart FX 7\ChartFX70\temp is denied. You did not mention whether you are getting a broken image or a CFX61B0-3 error. You mention you have tried everything on the post but since the error is very clear (access to path denied) I can

  4. You can use the event GetTip to display any value on the tooltip. So you should make sure that the tooltip is just the value (since it is not by default in a crosstab) by setting it to %v:

     chart1.ToolTipFormat = "%v";

    And then use the GetTip event to do the calculations:

      private void chart1_GetTip(object sender, GetTipEventArgs e) {   if (!e.Text.Equals("")) {   double tipValue = Convert.ToDouble(e.Text);   e.Text = "Value is: " + e.Text + "\r\nAnd 50% of that is: " + (tipValue * .5).ToString();   }   }

  5. 1. There is a sample that ships with the product, called custom marker and its under "visual attributes". Basically:

      chart1.getAllSeries().setMarkerShape(MarkerShape.PICTURE);   chart1.getAllSeries().setMarkerSize((short)8);   chart1.getLegendBox().setVisible(true);

    javax.swing.ImageIcon ico = new javax.swing.ImageIcon(application.getRealPath("/") + "/data/workstation2.png");   java.awt.Image img = ico.getImage();   chart1.getSeries().get(0).setPicture(img);

    2. Try setting the color of both axis lines

    chart1.getAxisY().getLine().setColor(chart1.getAxisX().getLine().setColor(

    3. Set the background to a solid color, not a gradient color.

  6. Since I was not able to run your sample (I don't have access to your ServicioWeb), I have adapted your data to be used with the Financial sample that comes with the product. Could you give the attached sample a try and let me know how it behaves for you? I have tried with Firefox 5 and it works fine for me. If my application works for you, could you help me adapt your application to run on my side?

  7. I have been trying to reproduce the issue without success. How many point does the chart have? Which gallery are you using? Do you have any Extensions in Firefox that might be causing the issue? Have you tried on a different machine, maybe with a fresh install of Firefox?

  8. That is great, thank you so much for that information. It seems then the issue is with Firefox rendering the img map (what creates the tooltips). I will speak to our developers and try to narrow down the issue further and find a solution. In average, how many points are you rendering on your chart?

  9. Hello

     The first thing I would try would be using data compacting. In high density chart, some points are drawn on top of each other which slows down the chart and does not make any visual changes to it. Would that be a solution in your case? Here is the page from the Resource Center that explains Data Compacting:

    http://community.softwarefx.com/forums/AddPost.aspx?ReplyToPostID=29107&Quote=False

    If that does not solve the issue, let me know. There might be other things to try.

  10. From the Resource Center. You are looking for %x I believe:


      [*]

      Variables can be accessed using the % following the variable you want to
      include:


      l Shows X-Axis Legend.

      k Shows X-Axis Key Legend.

      s Shows Series Legend.

      S Shows the Series Index.

      x Shows XValue (XY charts, when they were set with X values).

      i Shows IniValues (Gantt).

      v Shows Data Value.

      v <n> For types that require more than one series, these
      are replaced by the value of each one. (n represents an index).

      t Series Total (Sum of all points in this series).

      p Percentage of total this point represents (Pie).

      T Point Total (Sum of all series for this point).

      P Percentage of total this series represents (Used in stacked charts).

      X displays the marker X value for any chart type including those that
      do not support X values such as bar.

      N Shows the index for the point.

      L Shows the Content property
      of the Point object.

    Example


    To use the PointLabel Format Property:

    [C#]
    chart1.AllSeries.PointLabels.Format = "I'm point # %N";
  11. Are you sure the gallery is Line and not Scatter? Could you maybe be passing hidden points between every point (turning on the dataview would let you know for sure)? If that is the case you can connect the points by turning on interpolate.

    chart.Data.InterpolateHidden = true;

  12. Hello and welcome to the Software FX forums!

    The markers have an Effect property, which is set to Darker by default. That makes the border a darker shade of the point color. Try setting the effect to None, as below (I increased the size of it all for visibility).

    chart1.Points[0, 0].MarkerSize = 20;

    chart1.Points[0, 0].Color = Color.Green;

    chart1.Points[0, 0].Border.Color = Color.Red;

    chart1.Points[0, 0].Border.Effect = BorderEffect.None;

    chart1.Points[0, 0].Border.Width = 3;

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