Jump to content
Software FX Community

Getting "Failed to Download chart data"

User (Legacy)

Recommended Posts


I am using ChartFX IE 2000 across three servers that are load balanced. I am

getting intermitent errors "Failed to Download chart data."

First Web Server = http://webserv1/

Second Web Server = http://webserv2/

Third Web Server = http://webserv3/

All three of the web servers are set as one virtual server, http://webserv/.

When I call the application on one of the servers, I always get the data:

http://webserv1/app/ works fine.

http://webserv2/app/ works fine.

http://webserv3/app/ works fine.

But when I call the virtual site (all three load balanced)

http://webserv/app/ - I sometimes get an error message. I get the error

message: "Failed to Download chart data." I do get the Chart, but not all of

the time. It seems to have no pattern.

My Conclusions:

It seems that when ChartFx writes into the CFxTemp directory, it may or may

not look for the Temp file on that same server. The initial request goes to

http://webserver1/app/ to build the temp file. When the page goes to display

the Chart, the second requests is routed to a different server that does not

have the Temp file.

I attempted to run mirrored replication between the servers, but the

replication software is not fast enough to render the data.

Any ideas how to resolve?

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...