Re: Server Service Pack installation

[User (Legacy)]

I tried your suggestion and also tried re-booting, but still get the same

error.  Also managed to see a new error code once today: [80040A01]

Is there some other approach to installing the service pack that we could

try?

This might be easier to solve over the phone?  Should I call ?

Thanks,

Jim Miller

PNNL

"Juan C. Cegarra" wrote:

> Please try stopping and restarting the IIS Admin service and then

> install the update.

>

> Regards,

>

> Juan Cegarra

> Software FX, Inc.

> support.softwarefx.com

>

> -----Original Message-----

> From: James D. Miller [mailto:james.miller@pnl.gov]

> Posted At: Wednesday, September 20, 2000 7:26 PM

> Posted To: Server

> Conversation: Server Service Pack installation

> Subject: Server Service Pack installation

>

> When trying to install the "Server Service Pack" I get the following

> error message:

>

>     Error Installing Chart FX IE Server [80004005]

>

> Also, if I un-check and then check the "Server Components" and the

> "Other" checkboxes, and then try the install, the process sometimes

> completes without an error message but nothing appears to have been

> updated.  For example, my version number for the CfxIESrv.dll is still

> 4.5.15.2 instead of the 4.5.17.0 update.

>

> Any suggestions ?   Thank you.

>

> Jim Miller

> Pacific Northwest National Lab