Jump to content
Software FX Community

"Couldn't get Run Time license for 'ChartFX.WinForms.Chart'" new issue


Guest Ian Hughes

Recommended Posts

Guest Ian Hughes

Hi,

 

An application that has been running successfully for years using ChartFX has recently started showing the error to users when rendering a chart:

 

"Couldn't get Run Time license for 'ChartFX.WinForms.Chart'"

 

The application runs on a server controlled by our customer and is therefore not directly available to us. However, we have been able to view the hosted application and confirm it is occurring during normal use of the program.

 

The ChartFX.WinForms dll file version is 7.0.4259.29043. The chart object is instantiated from an exe - I notice that your support staff have asked this before and once answered there seems to have been no further communication.

 

It is very important that this is resolved, since a large customer of ours has paid us for software that has suddenly stopped working. I'd really like to get some understand of what this error means and why it has started happening.

 

Regards

Link to comment
Share on other sites

  • 7 months later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...